Dental Front Office - Treatment Coordinator Job Posting
Primary Office
Job Description
About the Role
Cornerstone Dental Group is looking for an experienced Dental Front Office team member to join our growing practice in Rockwall! We are a locally owned, family-focused dental practice committed to providing excellent care in a comfortable, welcoming environment. We are looking for someone who is experienced, dependable, organized, and proactive—and who genuinely enjoys taking care of patients and being part of a team.
What You'll Do
- Welcome patients and create a warm, professional first impression
- Answer phones, texts, and patient inquiries
- Schedule appointments and maintain an efficient, productive schedule
- Confirm appointments and proactively help reduce cancellations and no-shows
- Verify dental insurance benefits and eligibility
- Understand and explain basic insurance coverage and patient financial responsibility
- Present treatment plans and discuss payment options with patients
- Collect payments and maintain accurate patient accounts
- Follow up with unscheduled treatment and overdue patients
- Maintain accurate patient records and front-office documentation
- Communicate effectively with the clinical team
Posted / Updated: Sep 17, 2026 | ID: 565021