Dental Insurance & Patient Care Coordinator – Evening/Weekend Dental Office Job Posting

After Hours Dentistry is seeking an experienced, friendly, and highly professional Dental Insurance & Patient Care Coordinator to join our front-office team. This is not an entry-level position. The ideal candidate will have strong dental insurance knowledge and be comfortable explaining both in-network and out-of-network benefits clearly and confidently to patients. **Responsibilities:** * Verify dental insurance eligibility and obtain complete benefit breakdowns * Understand and explain PPO, in-network, and out-of-network benefits * Provide accurate patient estimates and explain deductibles, maximums, limitations, and exclusions * Submit and follow up on claims, preauthorizations, attachments, and outstanding insurance balances * Explain treatment plans and financial responsibilities in a clear, reassuring manner * Answer phones, schedule patients, collect payments, and maintain an organized schedule * Greet every patient warmly and create an excellent first impression * Communicate professionally with patients, insurance companies, doctors, and team members * Maintain accurate patient records and protect confidential information * Help keep the front office organized, efficient, and patient-focused **We are looking for someone who:** * Has at least 2 years of dental front-office and insurance experience * Has substantial experience with both in-network and out-of-network dental benefits * Is polished, well-groomed, and maintains a professional appearance * Is genuinely friendly, welcoming, and comfortable speaking with many different personalities * Has excellent phone etiquette and written communication skills * Is confident discussing money and collecting patient balances * Is dependable, organized, detail-oriented, and able to multitask * Remains calm and professional in a busy, fast-paced office * Is available to work evenings and weekends * Understands that outstanding patient service is a central part of the position Experience with treatment-plan presentation, insurance aging, claim follow-up, and dental practice-management software is strongly preferred. After Hours Dentistry is a unique full-service dental practice serving patients during evenings and weekends. We are looking for someone who appreciates our nontraditional hours and wants to become an important, long-term part of our team. **Schedule:** Evening and weekend availability required **Compensation:** Competitive and based on dental insurance experience To apply, please submit your résumé and answer the following questions: 1. How many years of dental front-office experience do you have? 2. Which dental practice-management programs have you used? 3. Describe your experience with in-network and out-of-network insurance. 4. Are you comfortable explaining treatment estimates and collecting patient portions? 5. What evening and weekend hours are you available?