Insurance/Treatment Coordinator Job Posting
Urgently hiringKidz and Teen Dental + Orthodontics
Job Description
About the Role
Schedule: Monday to Friday, plus two Saturdays a month (usually the middle two). If you work a Saturday, you typically get a weekday off. Fridays are a half day, finishing around 1 PM.
Kidz and Teen Dental + Orthodontics is a family-owned pediatric and orthodontic practice that has served DFW families for over 20 years and treated more than 10,000 patients. We just opened a brand-new McKinney office and we're growing. You'll work directly with the owners, not a corporate chain, and your input gets heard.
You'll be the go-to person for insurance and treatment coordination, working with families in a fun, kid-friendly office. Patients are children and teens, which makes for a much less stressful day than most adult dental offices.
This is not an entry-level position, and dental insurance experience is required. If you're reliable and want to grow with us as we add locations, we'd like to meet you.
About the Practice
Kidz and Teen Dental + Orthodontics is a family-owned pediatric and orthodontic practice serving DFW families for over 20 years. We've treated more than 10,000 children and teens across our offices in Carrollton and McKinney, and we opened a brand-new McKinney office in 2025.
We're a family business, not a corporate chain. Our team works directly with the owners, and we're growing, which means real opportunities for people who want to build a career with us. Our patients are kids and teens, so the office is friendly, upbeat, and a lot less stressful than most adult dental practices.
We're in network with most major dental insurances, including Medicaid, so we care for a wide range of local families. If you're reliable, take pride in your work, and want to grow with a practice that's expanding, we'd love to meet you.
What You'll Do
- Verify insurance eligibility and benefits before appointments, including Medicaid primary and secondary checks, and flag coverage issues to families early
- Submit dental claims and follow up on rejections, denials, and unpaid claims until they are resolved
- Obtain pre-authorizations for orthodontic and other treatment that requires prior approval
- Present treatment plans and ortho consult financials to parents, explain insurance coverage and payment options, and collect payment at presentation
- Follow up with families who have not scheduled accepted treatment and get them on the calendar
- Run the front desk: check-in and check-out, scheduling, appointment confirmations, and phones, especially patient insurance questions, all in Dentrix Ascend
What You'll Bring
Required
- 2+ years of dental front office experience with hands-on insurance verification, claims, and eligibility
- Working knowledge of dental insurance, including Medicaid, primary/secondary coordination, and pre-authorizations
- Comfortable talking to parents about costs, coverage, and payment, and collecting payment
- Available Monday to Friday plus two Saturdays a month (usually the middle two)
- Reliable, organized, and a strong communicator
Preferred
- Experience presenting treatment plans or ortho financials
- Dentrix Ascend experience
- Pediatric or orthodontic office experience
- Bilingual (English/Spanish)
Posted / Updated: Sep 29, 2026 | ID: 565964