All Job Postings > Florida > Fort Lauderdale FL > Dental Front Office > Dental Front Office Job (ID: 566458)
Dental Front Desk Staff Member Job Posting
Confidential Employer
Job Description
About the Role
The dental front desk staff member is the first point of contact for patients and visitors. This role is crucial for creating a welcoming atmosphere, ensuring efficient office operations, and providing exceptional customer service to support both patients and the clinical team.
What You'll Do
- Greet and check patients in and out warmly and professionally
- Assist with patient forms and ensure all information is accurately recorded and updated in the system
- Schedule, confirm, cancel, and reschedule patient appointments using dental practice management software
- Coordinate patient flow and manage provider schedules to optimize efficiency
- Answer and manage incoming phone calls, emails, and other correspondence promptly and professionally
- Verify patient insurance coverage and eligibility
- Prepare and submit insurance claims and track their progress
- Collect patient payments (copays, balances) and issue receipts
Posted / Updated: Oct 08, 2026 | ID: 566458