Dental Front Office Job Posting

Now Hiring: Dental Treatment Coordinator / Front Desk Location: Naples, FL We are a privately owned, growing dental practice seeking an experienced, friendly, organized, and motivated **Dental Treatment Coordinator / Front Desk Receptionist** to join our team. The ideal candidate is personable, dependable, detail-oriented, and confident in presenting treatment plans, discussing financial arrangements, and collecting patient payments. Key Responsibilities - Confidently present dental treatment plans, explain recommended procedures, and discuss financial options with patients. - Follow up with patients regarding unscheduled treatment and help them move forward with recommended care. - Answer incoming phone calls, respond to patient inquiries, and schedule appointments. - Manage patient check-in and check-out. - Collect and accurately post patient payments. - Coordinate treatment scheduling and maintain a productive appointment schedule. - Confirm appointments and assist with daily front office operations. - Provide excellent customer service and ensure a positive patient experience. Please Note: Insurance verification is handled separately, allowing you to focus on treatment coordination, patient communication, scheduling, and front desk operations. Required Qualifications - **Must have a strong understanding of dental terminology, procedures, and CDT dental codes.** - **Must be able to confidently present treatment plans and clearly explain treatment costs and financial arrangements to patients.** - **Must be comfortable requesting, collecting, and accurately posting patient payments.** - Previous dental front desk or treatment coordination experience required. - Experience with patient financing and treatment scheduling. - Strong communication, organizational, and multitasking skills. - Professional, dependable, personable, and team-oriented. - Knowledge of Open Dental is a plus. What We Offer - Competitive compensation based on experience. - Friendly and supportive work environment. - Privately owned, patient-centered practice. - Opportunity for professional growth. To Apply: Please submit your resume and a brief introduction outlining your dental experience. We look forward to hearing from you!