Dental Front Office Job Posting
Viva Dental
Job Description
About the Role
Are you energetic, friendly, and passionate about helping people? Do you love dentistry and enjoy making patients feel comfortable and cared for?
If you're tired of corporate dentistry, we'd love to meet you!
We are a longtime, family-owned private dental practice dedicated to providing exceptional care to both our patients and our team. We take pride in creating a positive, supportive, and fun work environment where everyone is valued.
About the Practice
At Viva Dental, we believe the best dental care is never one-size-fits-all. Our practice was founded by Dr. Diep Truong, a Texas native who brings a deep understanding of community and care to every patient we serve. We are a family-focused practice proud to welcome patients of all ages—from infants taking their first steps into dental care to great-grandparents maintaining lifelong health—with two convenient locations in Dallas and Richardson.
Our approach is built on personal connection. We take the time to get to know each patient, building genuine relationships that make every visit feel like coming home. The environment we’ve created is fresh, modern, and designed for comfort. Patients can unwind with warm blankets, headphones, and ceiling-mounted movie monitors, while families enjoy video games during appointments—because we know waiting can be just as important as the treatment itself.
Our team of experienced dentists includes an in-house prosthodontist and a board-certified orthodontist, ensuring we offer comprehensive, highly conservative care for every need. Whether it’s routine checkups and cleanings, dental implants, Invisalign, braces, or cosmetic enhancements, we use advanced technology like digital X-rays and intraoral cameras to provide precise, comfortable treatment. For those who feel anxious, we offer sedation options to ensure a calm, stress-free experience.
Beyond the office, we are committed to giving back. Through free care events, school education programs, and charitable initiatives, we strive to improve oral health in the communities we serve. At Viva Dental, our mission is simple: to change the way people feel about going to the dentist—one smile at a time.
What You'll Do
- Book, confirm, reschedule, and cancel appointments; manage the daily schedule; coordinate with dentists to optimize chair time and reduce no-shows.
- Greet patients, verify personal and insurance information, collect co-pays or balances, process payments, and ensure a smooth and welcoming experience from arrival to departure.
- Verify insurance eligibility and benefits, submit claims, follow up on unpaid claims, explain coverage and patient financial responsibility, and assist with treatment estimates.
- Answer multi-line phones, respond to patient inquiries, handle new-patient intake calls, coordinate with referring offices or specialists, and manage email/patient portal messages.
What You'll Bring
Required
- Bilingual English/Spanish and previous dental experience are required.
Preferred
- Experience with Eaglesoft is a plus!
Posted / Updated: Oct 14, 2026 | ID: 566779