All Job Postings > New York > Rochester NY > Dental Front Office > Dental Front Office Job (ID: 566864)
Front Desk Admin Coordinator Job Posting
Perinton Dental Group
Job Description
About the Role
Join a Team Where You Can Grow
Are you an experienced dental front office professional who enjoys making patients feel welcome, keeping things organized, and being part of a great team?
Perinton Dental Group in Fairport, NY is looking for an experienced Front Desk Administrative Coordinator to join our team. This is more than a front desk position—we're looking for someone who wants to build a long-term career with a respected, patient-focused dental practice and has an interest in taking on additional responsibility and leadership opportunities over time.
About the Practice
We are a modern, fully digital dental private practice dedicated to delivering exceptional care and an outstanding patient experience. Our office harnesses the power of advanced technology such as CEREC same-day crowns, Invisalign, CBCT 3D imaging, and comprehensive dental implant solutions, ensuring that every patient receives precise, efficient, and personalized treatment. Beyond the cutting-edge tools we use, our team culture is what truly sets us apart. We believe in supporting one another, continuously investing in professional development, and treating both our patients and teammates with the utmost respect. The relationships we’ve built with our patients and within our community are at the heart of everything we do, and we are always looking for individuals who share our commitment to care, collaboration, and excellence.
What You'll Do
- Welcoming patients and providing a warm, professional first impression
- Answering phones and responding to patient questions
- Managing patient check-in and check-out
- Scheduling, rescheduling and canceling appointments
- Coordinating treatment and helping patients understand their care options
- Explaining procedures, insurance benefits and financial policies
- Verifying insurance coverage and submitting accurate claims
- Assisting with patient billing, payments and financial arrangements
- Managing patient forms and updating demographic information
- Maintaining accurate electronic dental records, treatment plans, x-rays and financial information
- Calculating fees and processing cash and credit card payments
- Working closely with the clinical team to ensure excellent communication and patient flow
- Supporting the day-to-day administrative needs of the practice
- Helping us create an exceptional experience for every patient who walks through our doors
What You'll Bring
Required
- 2–3+ years of experience in a general dental front office role
- Strong knowledge of dental terminology and procedures
- Experience with productive scheduling and appointment management
- Experience with treatment coordination and financial arrangements
- Knowledge of dental insurance, billing and collections
- Experience with hygiene scheduling and patient re-engagement
- Excellent communication and listening skills
- Strong interpersonal and customer service skills
- Excellent organization and time-management abilities
- A positive, upbeat and self-motivated personality
- A professional, friendly and team-oriented approach
- Strong problem-solving and prioritization skills
- The ability to manage multiple priorities in a busy environment
- Attention to detail and a willingness to learn
- A patient-focused, health-centered mindset
Preferred
- Open Dental and Dental Intelligence software experience
Posted / Updated: Oct 16, 2026 | ID: 566864