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Dental Front Office Job Posting

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Primary Office

Posted 2 days ago
Job Description

About the Role

Join our team as a Dental Treatment Coordinator! We offer competitive pay, a supportive work environment, and the opportunity to make a meaningful impact on patients’ dental health. You’ll guide patients through treatment plans, explain insurance benefits and financial options, and help them feel confident moving forward with care. We’re looking for a personable, organized professional with strong communication skills, dental insurance knowledge, and a passion for helping patients.

About the Practice

For over twenty years, our dental practice has been a steady, trusted presence in the community, offering comprehensive general dentistry with a special emphasis on dental implants. From the moment patients step into our office, they experience a warm, welcoming environment where their comfort and well-being are the top priority. Our reputation is built on honesty, integrity, and a genuine commitment to understanding each individual’s needs. We don’t just treat teeth—we build relationships, ensuring every patient feels respected, heard, and cared for throughout their dental journey. What truly defines our practice is the exceptional team that makes it all possible. We are a close-knit group of professionals who share a unified dedication to excellence. In a setting that moves quickly, we rely on strong organization, accountability, and mutual support to deliver the highest standard of care. These values aren’t just ideals—they are the foundation of how we work together and serve our patients. When our team thrives, our patients benefit from attention, precision, and a shared passion for dental health. We are deeply committed to growth and development, fostering a workplace where supportive leadership and hands-on learning opportunities empower every team member to grow both personally and professionally. If you take pride in your work, value collaboration, and share our vision for exceptional patient care, we invite you to become part of our team.

What You'll Do

  • Present dental treatment plans, explain recommended procedures, and help patients understand the benefits of moving forward with care, including restorative, cosmetic, and implant dentistry.
  • Verify dental insurance eligibility, review PPO/HMO benefits, and prepare accurate insurance breakdowns and patient cost estimates.
  • Discuss financial arrangements and payment options, including CareCredit and other patient financing solutions.
  • Follow up with patients who have unscheduled treatment, answer questions, address concerns, and help improve treatment acceptance.
  • Coordinate treatment scheduling with the clinical team to ensure a smooth, organized patient experience.
  • Maintain accurate patient records, treatment plans, and insurance information using Dentrix and other dental office software.

What You'll Bring

Required

  • 5+ years of experience in a dental office, preferably in treatment coordination or dental front office.
  • Strong knowledge of dental insurance eligibility, PPO benefits, and patient cost estimates.
  • Excellent communication and interpersonal skills, with the ability to confidently present treatment plans and help patients move forward with recommended care.
  • Strong organizational skills, attention to detail, and a patient-first mindset.

Preferred

  • Experience presenting comprehensive restorative, cosmetic, and implant treatment plans.
  • Proven success improving treatment acceptance and following up on unscheduled treatment.
  • Experience discussing patient financing options, such as CareCredit.
  • Familiarity with Dentrix dental practice management software.
Posted / Updated: Oct 21, 2026 | ID: 566939