Dental Front OfficeGiancarlo G Romero DDS, MSBellaire, TX 77401
We are currently looking for a qualified Front Desk Associate to join our team! You must have experience working in a professional environment, communicating with clients or patients. This position provides oversight and leadership for retaining and scheduling new patients and is otherwise a focal point of patient communication and scheduling.
The right candidate must have the following:
An excellent and confident communicator
Attention to detail
Great team player
Proactive and self-motivated
Resilience and persistence
Knowledge of dentistry, knowing how to handle a treatment plan and scheduling patients for future treatment.
We offer a friendly and supportive working environment, training opportunities, and professional growth.
Greet all patients and visitors in a warm, sincere, and helpful manner and always with a smile!
Manage inbound phone inquiries and routes calls accordingly with a positive attitude
Schedule and confirm patient appointments
Coordinating patient check in and check out
Collect balances and verify insurance when needed
Upload x rays
Present accurate patient treatment plans, determine insurance coverage and patient financial responsibility, assist with insurance and review finance options with patients
Review upcoming schedules and audit accounts as needed
Maintain flexibility regarding scheduling changes, communicating changes to patients and staff
Maintain a neat, clean office and reception area
Provide administrative assistance to support the office as needed
Perform other duties as assigned
Prepare patients schedule and morning huddles
College degree preferred; minimum of high school diploma
Helpful attitude and friendly demeanor
Highly professional and dependable
Excellent communication, customer service, and problem solving skills
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
Excellent telephone skills
Intermediate to advance computer use and data entry skills
Excellent writing skills
Please email your resume to [sign in to DentalPost to see current contact info]