Dental Front OfficeSnitzer DentalKirkwood, MO 63122
Are you feeling stuck in your current position with dreams of opportunity and growing again, personally and professionally?
Do you want to feel appreciated daily and know your work matters?
Are you desiring the opportunity to work with a highly accountable team that serves the patients and each other first?
Do you seek growth by increasing your own level of skills through a prepared plan?
Are you stuck in a customer service position or front office position that doesn’t allow you any flexibility?
Snitzer Dental is a milti office practice with offices in Kirkwood and Downtown St. Louis, MO. Our work environment includes:
Modern office setting
No late nights; limited Saturdays
Career advancement opportunities
Paid time off and holidays
Health, Vision, and 401(k) savings plan
Continuing education opportunities
We believe in our core values deeply and our team is composed of like-minded, highly accountable, goal oriented, customer service experts.
We believe that loving our teammates and helping each of them identify ways to be well rounded and improve their own total wellness is what allows us to serve our patients best.
We believe benefit packages should include opportunities for gym memberships, healthy meal deliveries, childcare stipends, financial planning sessions and mental health counseling.
We believe our exceptional service to our patients starts with our team understanding the huge impact of their position and appreciation for each team member’s “wins” both in the practice and out of the practice.
**Our organization is not a right fit for everyone, but for those whose personal core values resonate with ours, we see magic happen every day with our patients and our team.
How You’ll Make a Difference
As an Assistant Office Manager, you will help create lasting impressions and build trust and loyalty with patients by working to help alleviate any barriers or questions they might have on their doctor prescribed treatment plan. When you join our team we’ll help train you to be successful and grow within our organization. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Essential Duties and Responsibilities:
Respond to patient billing, financial, and insurance inquiries and directing them to the appropriate departments
Assist with various office duties including greeting and checking patients in, preparing patient charts, and collecting payments
Balance nightly deposits and complete credit card processing
Patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting
Promoting excellent customer service by all levels of the staff
Executes all filing and organizational systems for the practice
Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
Support business goals by utilizing schedules effectively and supporting the practice revenue objectives.
Other duties as assigned.
Education and/or Experience:
Knowledge of business and accounting processes usually obtained from an Associates or Bachelor’s degree in Business Administration, Accounting, or Health Care Administration. Experience may substitute for education.