A career as a dental office manager can be incredibly rewarding. There’s so much job satisfaction in knowing you’re a key player in your practice, with a direct impact on how smoothly things run. However, it’s also one of the most demanding jobs in dentistry and few people understand what it takes to do the job – all while making it look fairly effortless!
Earlier this year, Futuredontics surveyed 356 dental office managers to gain an insider’s view of the job. The survey uncovered an unfiltered look at the career goals, as well as the personal and business challenges modern dental office managers face.
“The role of office manager becomes more demanding every year. I’ve seen how critical they are to the success of a practice, and I’m amazed at how energetic and resourceful these women and men are,” said Fred Joyal, founder of Futuredontics, the parent company of 1-800-DENTIST.
We’ve pulled the highlights to show you just what the “secret life” of a dental office manager actually looks like.
When the current generation of managers retires, the industry will likely face a serious shortage of talent. So with low turnover and unequal gender distribution, it might become increasingly difficult to recruit experienced managers.
There’s a lot to love about being a dental office manager if you can find the right practice and culture fit.
With the right skills, connections, and opportunities, a career as a dental office manager is very achievable.
Managers prefer working with people directly. So if you’re a practice owner, make sure marketing and remarketing efforts aren’t left on the shoulders of your dental office manager alone so they can focus on the day-to-day of your business.
While digital is important to the marketing efforts of your practice, managers know that nothing compares to a great review by a friend.
Therefore a well-run practice means there’s a dental office manager working hard behind the scenes; from staff training to patient acquisition, DOMs do a lot to ensure practice success. And while a “typical” dental office manager might seem to fit into a “type,” it’s not nearly as cut-and-dry when you dive into the data.
Ultimately, treating your dental office manager with respect and giving them the tools to do their job is always the best way to unlock your dental office manager’s full potential.
To learn more, download your free copy of Futuredontics’ full report, “The Secret Life of the Dental Office Manager.”
Posted March 3, 2021
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