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Meet Sally. Sally has been the office manager at a dental office for 10 years and has seen it all. The candidates Sally has interviewed during her tenure can be compared to the erratic personalities on the sitcom: The Office.

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These relationships are crucial for dental practice success

4 Important Relationships Dental Offices Need to Have

Posted October 09, 2019

No business is an island, and no dental practice can be successful without the right help. If you’re running a dental office, you need to make sure to cultivate certain relationships. Below are four professional relationships that every dental office needs to maintain. Marketing Professionals Marketing is the lifeblood of any business. Having connections in […]

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Here's why you should celebrate customer service week

4 Reasons You Should Be Celebrating Customer Service Week

Posted October 07, 2019

Have you ever called a company’s support number only to find yourself stuck navigating dial pad responses and arguing with a robot?  These days, getting a real person on the phone at a business is nearly unheard of. Automated phone services, AI messaging, and other prerecorded voice systems have replaced traditional customer service portals. There’s […]

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Why I Became a Dental Hygienist

Posted October 04, 2019

It’s that time of year again – yes, it’s Dental Hygiene Month! For me, it’s an opportunity to reflect on my journey in the dental industry that began 25 years ago, when I first practiced as a registered dental hygienist. My mission of providing the best possible patient care has intensified over the years, and […]

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