Dental Front Office Job in Madison, Tennessee

(Job ID: 532268)

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Description

Front Desk Team Member We are an established 2 doctor, family-owned private practice in Madison, TN with a passion for individualized, compassionate treatment at each visit. We are known for providing advanced, comprehensive dental services all under one roof. We work hard, laugh harder, and treat each other – and our patients - like family. We are looking to add to our administrative team and are searching for a front office team member with excellent customer service and communication skills. You will be first point of contact when patients enter our practice and often the first voice they hear on the phone. Strong communication skills and welcoming temperament are a must. Dental background is a huge plus but not a requirement. Duties Include: • Primary lead for answering phones and using patient communication platform (RevenueWell) • Welcoming patients and checking them in for their visit • General appointment confirmations and ensuring all appointments are confirmed 48 hours prior to scheduled visit • Daily reporting of new patients at morning huddles • Primary in charge of hygiene scheduling for 3-4 columns for past due recall visits • Enroll patients for office membership plan • Ensuring patients have current health histories, HIPAA, and office policy documents • New patient coordinator and insurance verification • Some treatment presentation at checkout with financing options Hours: Mon - Thurs 7:30 -4:00 Positives: Dental experience, Eaglesoft Software experience, previous computer experience, insurance background, quick learner, friendly and professional attitude, attention to detail, reliable and punctual, team player, neat and organized Extras: Bilingual, clinical background in addition to front office Compensation: Pay will be based on experience and skills. Bonus system. Health Insurance after 90 days. Retirement match after 1 year. Paid Time Off. More details will be discussed during interview process. Please send a cover letter along with your resume by email to: [sign in to DentalPost to see current contact info] We look forward to hearing from you!