Office Manager Dental Front Office Job in Brentwood, Tennessee

(Job ID: 536131)

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Description

Our privately-owned general practice office is looking to add an Office Manager to our growing, modern dental office located in Brentwood (Tri-Star Building on Nolensville Rd). We are a fun group that strives for excellence and a 5-star patient experience. The right candidate should be possess expert communication skills, be highly motivated and have excellent organizational skills. Must also have the ability to work independently and multitask. To learn more about us visit www.tnfamilydental.com. Overview We are looking for an *Experienced* Dental Front Desk Administrator/Office Manager to assist office regarding patient flow of our dental office, Tennessee Family Dental (Brentwood) Your role is to create and maintain a pleasant environment for new and existing dental patients, ensuring high levels of organizational effectiveness, communication and safety. Previous experience as a Dental Front Desk Administrator is required. This can include Dental Receptionist, Patient Coordinator, Treatment Coordinator or Office Manager. Approximately 1/3 of our patient base is adult TennCare and the remaining 2/3 of our practice is PPO/cash. Modern Technology on-site (CBCT, iTero, etc) w/ large office (5,000 sq ft w/ 8 ops) Experienced doctor with strong clinical skill set and patient communication skills *Quarterly Employee Profit Sharing Program for all full-time employees* Primary Responsibilities - Creating and implementing new office policies to reduce overhead and maximize profit. - Managing the day-to-day financial activities of the office (e.g. general insurance knowledge required, insurance responsibilities are outsourced to a third-party.) - Maintaining quality control and patient experience - Responds to patient and staff inquires and complaints - Ensures compliance with OSHA, and record keeping guidelines. - Conducting regular staff meetings & annual performance reviews. - Ensures procedures are carried out in accordance with the office manual. - Solicits patient feedback to improve service. - Monthly reports (supply ordering, office production, doctor production, payroll, etc.) - Scheduling for the office including front desk, assistants, doctors and hygienists. - Presenting and following up on patient treatment plans & outstanding balances/credits. Miscellaneous Responsibilities - Greeting patients with a smile :) - Answering phones - Returning Voicemails/Emails - Scheduling for dentists and hygienists - Prepare and be involved in team morning huddles - Managing day-to-day activities of the office - Address individual patients concerns or complaints in a calm manner Skills -Past experience (2 years) in a dental office setting at the front desk - General knowledge of office administrator responsibilities, systems and procedures - Proficiency practice management software navigation - Basic computer skills - Excellent time management skills and ability to multi-task and prioritize work - Attention to detail and problem solving skills - Excellent written and verbal communication skills - Strong organizational and planning skills in a fast-paced environment - A creative mind with an ability to suggest improvements - High School degree; additional qualification as an Administrative assistant or Secretary will be a plus Benefits: Continuing education credits Dental insurance Employee discount Paid time off (up to 4 weeks) Schedule: Job Type: Full-time Pay: $42,000.00 - $72,000.00 per year Schedule: M-TR 7:30AM - 4:30 PM F: 7:30AM - 2:00 PM 8 hour shift Education: High school or equivalent (Preferred) Experience: Administrative experience: 1 year (Required) Work Location: In person ***$2,000 signing bonus*** ***Quarterly Bonus Structure*** If you think you would be a great addition to our team, please email your resume to [sign in to DentalPost to see current contact info]. We look forward to speaking with you!