Dental Front Office Job in Lithia Springs, Georgia

(Job ID: 537321)

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Description

We are seeking a full time Hygiene Coordinator to join our team! The right candidate is positive, dependable, punctual, self motivated and a team player with an AWESOME attitude! Dental experience of at least 2 years in an admin dental position is preferred. Lithia Springs Cosmetic and Family Dentistry is a community leader that provides quality dental care and treatment services. The Lithia Springs Cosmetic and Family Dentistry model of care assures that individuals have access to the highest quality dental care and services available, while providing the best opportunity for patients to achieve high-quality health outcomes with combined visions of providing one-of-a-kind patient experiences. Our core values are to serve our patients, serve each other, serve the company, and serve with integrity. It is the responsibility of anyone who represents this company to uphold those values. Objectives of the Hygiene Coordinator role: Greet and welcome all patients Hygiene open time management at 7% or below the benchmark monthly Hygiene Profit leak Retention recovery (reactivation / Attrition prevention) New Patient Goals met each month Production Goals met through scheduling efficiency Specific Duties of the Hygiene Coordinator Position : Insurance verifications 2-day out updates for lists of patients scheduled Confirmations/ Reminders/ TLC CALLS 2day /2 week /2 month Filling the hygiene schedule ensuring that Hygiene Department is booked to goal daily Check In: Welcome all patients with a warm smile and exceptional customer care Update patient information or corrections, paperwork, insurance, and ensure accurate data is entered on each patient Support in collecting any over-the-counter portions for Dr treatment or alert Dr coordinator for over-the-counter pre-collection. Managing waiting area - no patient waiting longer than 10 mins- Regular communications for customer service and experience. Back up to Check out and Treatment coordinator Share in End of the day duties to close the front office