Dental Front Office Job in Dacula, Georgia

(Job ID: 540819)

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Description

Our growing practice is searching for a new Front Desk team member who can work full time from Mondays to Thursdays in our growing practice in Hamilton Mills. The hourly salary is negotiable depending on the level of experience. Our full time employees get full time employee benefits. We expect the new team member to serve our patients with an exceptional customer care service and kindness. The main tasks will be filling up the daily schedules on Dentrix and Zocdoc, verifying insurances, and explain treatment plans and collect fees/copays. The new team member must be proficient in Dentrix and knowledgeable about dental insurance billing. We want a Front Desk team member who can adapt quickly with flexibility and are open-minded for growth. Our team is very friendly and caring with good communication, and therefore we want to find a compatible team member to join our team. Below is an overall description of this job description. If you are interested, please reach out for a in-person interview to meet our team and check out our beautiful state-of-art practice. We look forward to meet you soon! :) *************We will only review candidates with at least 5 years of experience in DENTAL front desk position so please do not apply if you do not have qualifying experiences.************ POSITION SUMMARY ________________________________________ Under direct and indirect supervision, the Front Desk Coordinator will answer inquiries and obtain information for general public, patients, visitors, and other interested parties. This role will provide information to callers and perform routine clerical and administrative functions such as answering phone calls, drafting correspondence to patients and insurance providers, respond to explanations of benefits, scheduling and confirming appointments, organizing and maintaining paper and electronic files, presenting cases, track and balance, credit transactions, and other basic financial support functions. RESPONSIBILITIES ________________________________________ • Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments. • Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs. • Learn to operate new office technologies as they are developed and implemented. • Memorize and use scripts effectively both over the phone and in person. • File and maintain records. • Collect, sort, distribute, and prepare mail, messages and courier deliveries. • Input data into computer by typing at least __ WPM with minimal errors. • Provide information about the practice, such as location of offices, employees within the organization, or services provided. • Transmit information or documents to patients using computer, mail, or facsimile machine. • Balance credit transactions and provide basic financial clerical support duties. • Present cases to patients. • Must always represent the practice in a professional, pleasant, and cooperative manner. • Maintain regular attendance and adhere to assigned work schedule and office policies. • Must be able to comfortably and efficiently handle multiple deadlines and task assignments. • Must be able to work both independently and cooperatively in team settings. • Occasionally there may be some travel, by car or plane, required in order to participate in continuing education or seminars. • Other duties and tasks, as assigned periodically. QUALIFICATIONS ________________________________________ • College diploma. • Minimum of five years of dental front desk experience.