Insurance Dental Front Office Job in Mansfield, Texas

(Job ID: 550527)

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Description

About the Job Responsible for administering the day-to-day activities of the dental front desk and office, including but not limited to: maintenance of the records of patients, scheduling of patients, Insurance information verification and input, accounts receivable, maintaining appearance and order of dental office. May also be required to assist with general front office duties. SPECIFIC DUTIES Patient Management Maintain a professional reception area; organize patient education materials, etc. Greet and welcome patients and visitors to the practice. Check in patients according to office protocol, verifying and updating patient information.. Oversee patient relations & handle patient complaints, according to office protocol. Help explain office policy to patients. Confirm the next day/week appointments according to protocol and patient preferences. Make follow-up appointments as needed. Be familiar with the office financial policy and be capable of attending a treatment conference and making a financial arrangement with a patient according to office financial policy. Insurance Management Help to update insurance information on all patients at all times. Calling insurance carriers and obtaining full breakdowns for every patient and correctly inputting information into dental software. Verify all patient insurance is active, gather all needed insurance information, scan into Doc. Center, and update software. Verify scanned documents are properly attached to the Doc. Center, then shred appropriately. Organize supporting materials for claim forms, such as radiographs or written narratives, as directed by the doctor. Reception Management Manage day-to-day operations of the dental office. Open and close dental practice according to office protocol. Review the office for a neat, professional appearance and make necessary changes. Answer all incoming phone calls within three (3) rings, use phone dialogue protocol language on every phone call. Manage the answering machine daily. Assure that the message is context appropriate. Benefits: Competitive pay (based on experience) Paid time off & holiday benefits Opportunities for professional development Supportive, family-oriented work environment Come grow with us!