ID: 551973
Dental Front Office Job Posting
South Arlington Dental Care

Description

We are a , patient-focused dental office seeking an experienced Dental Front Desk / Treatment Coordinator who is confident in treatment planning, insurance, and full front desk operations, including keeping the hygiene schedule full. Responsibilities • Present and explain treatment plans clearly and confidently • Verify dental insurance and explain benefits to patients • Post payments, process claims, and follow up on unpaid insurance • Actively manage and maintain a full hygiene schedule (recalls, confirmations, same-day openings, reactivation calls) • Schedule patients efficiently and maximize daily production • Collect co-pays, deductibles, and outstanding balances • Answer phones, greet patients, and deliver excellent customer service • Handle all aspects of front desk operations from check-in to check-out • Maintain accurate patient records in Eaglesoft (or similar software) Requirements • Dental front desk experience REQUIRED (5+ years preferred) • Strong knowledge of dental insurance (PPOs, deductibles, estimates) • Proven experience with treatment planning and financial arrangements • Ability to manage schedules proactively, not reactively • Excellent communication, follow-up, and organizational skills • Reliable, punctual, and professional Preferred • Eaglesoft What We Offer • Competitive pay (based on experience) • Stable, long-term position • Supportive, team-oriented environment • Opportunity for growth and leadership Performance Expectations • Maintain 90–95% hygiene schedule utilization • Proactively fill last-minute cancellations and openings • Consistently work recall, overdue hygiene, and reactivation lists • Confirm appointments and reduce no-shows • Follow up on unscheduled treatment and pending insurance daily Post Op Calls Hours: Monday: 7:30am-6:00pm Tuesday and Wednesday: 6:30am-4:00pm Thursdays: 8:00am-12:00pm 📩 How to Apply: Please submit your resume and brief work history. Only candidates with dental front desk experience will be considered.