ID: 552387
Dental Front Office Job Posting
Casey Haught

Description

Front Desk Dental Receptionist – Job Description We are seeking a friendly, organized, and detail-oriented Front Desk Dental Receptionist to join our dental team. This role is the first point of contact for patients and plays a vital part in creating a welcoming and positive office experience. Key Responsibilities Greet patients warmly and professionally in person and by phone Schedule, confirm, and manage patient appointments Verify patient information, insurance coverage, and eligibility Process check-ins, check-outs, and collect co-pays or payments Manage patient records and maintain confidentiality (HIPAA compliance) Communicate effectively with dentists, hygienists, and dental assistants Handle billing questions, insurance claims, and pre-authorizations Maintain a clean, organized, and professional front office area Address patient concerns with empathy and professionalism Qualifications & Skills Previous dental front desk or healthcare administrative experience preferred Knowledge of dental terminology and insurance plans (PPO) Strong communication and customer service skills Excellent organization and multitasking abilities Proficiency with dental software (e.g., Dentrix) Basic computer and data entry skills Friendly, positive attitude with a team-oriented mindset Work Environment Fast-paced dental office setting Frequent interaction with patients and staff Sitting, standing, and light office duties throughout the day Why Join Our Team? Supportive and collaborative work environment Opportunity for growth in the dental field Make a meaningful impact on patients’ oral health experiences