ID: 552793
Dental Front Office Job Posting
Smile Solutions

Description

We’re a patient-centered dental practice committed to delivering excellent care and a great experience from the moment patients walk through our doors. We're looking for a proactive, motivated treatment coordinator who’s ready to support practice growth, and ensure smooth day-to-day operations. This role is ideal for someone who’s both people-focused and results-driven—someone who can confidently guide patients through their treatment journey while keeping the business side of the practice running efficiently. Key Responsibilities: - Take an active role in growing the patient base through community outreach, referrals, and a strong in-office experience - Present treatment plans clearly and confidently, helping patients understand their options and move forward with care - Follow up on unscheduled treatments and maintain high acceptance and case conversion rates - Accurately verify dental insurance benefits and explain coverage to patients in a clear and helpful way - Assist patients in navigating payment options, financing, and financial concerns with empathy and professionalism - Support and lead the front office team to deliver top-tier customer service - Keep the schedule running efficiently for both patients and providers - Oversee billing, collections, and accounts receivable to ensure healthy financial performance - Maintain compliance with all HIPAA, OSHA, and dental practice regulations Qualifications: - At least 2 years of experience in dental front desk or treatment coordination - Strong understanding of insurance verification, billing, and financial arrangements - Proven ability to increase treatment plan acceptance and build patient trust - Strong communication and customer service skills - Experience with dental software, Open Dental, required - Bilingual candidates are a plus What We Offer: - Performance-based bonuses - Paid time off and holidays - Supportive and professional team environment