ID: 553346
Dental Front Office Job Posting
Kelsey Esposito, DMD

Description

Full-time, on-site role for a Patient Care Coordinator. This position is the first impression and the final handshake of the practice! We are seeking a team member who is warm, enthusiastic, service-oriented, and willing to learn and grow with us. You must be comfortable setting the tone of patient visits and interactions, and maintaining a positive customer service experience. This administrative role will oversee day-to-day administrative responsibilities typical to a general dental practice. Job duties include but are not limited to; patient admission and dismissal, telephone, customer service, scheduling and managing appointments, chart processing, mail, daily opening/closing procedures, facility maintenance, understanding insurance benefits, completing treatment presentations, creating and managing financial arrangements, and resolving billing issues. Qualifications • Proficiency in Dental Care, Dentistry, and Oral Care • Experience with computers, ability to navigate practice management software • Experience with phone, email, and texting communication • Skilled in pleasant, welcoming, and efficient communication with patients and clients • Excellent organizational and task management skills • Professional and team oriented • Self-starter and self-motivated The following experience is welcomed but not required: • Eaglesoft practice management software, or similar • Previous work in front office dental positions • Previous work in customer-facing roles, such as restaurants or hospitality • CPR and First AID certified