ID: 553363
Treatment Coordinator Treatment Coordinator Dental Front Office Job Posting
Golden Rule Dental Care

Description

Golden Rule Dental Care is conducting a confidential search for a Senior Treatment Care Coordinator to serve as the secondary patient advocate within our boutique, relationship-driven dental practice. This is a high-responsibility, high-trust position. It is not entry-level. It is not a sales role. It is not a traditional front desk position. We are seeking a poised, experienced professional who understands comprehensive dentistry, financial conversations, and the art of patient trust. ABOUT OUR PRACTICE Golden Rule Dental Care operates as a premium healthcare environment where excellence is structured, communication is intentional, and authority is clear. Our patients expect: • Professional discretion • Emotional intelligence • Calm, confident leadership • Seamless coordination • Consistency at every touchpoint PRIMARY ROLE: SENIOR TREATMENT CARE COORDINATOR As our TCC, you serve as the bridge between clinical diagnosis and patient commitment to care. You will: Clinical Alignment • Present comprehensive treatment plans with accuracy and confidence • Translate complex clinical concepts into refined, patient-centered communication • Maintain complete alignment with doctor philosophy and standards • Protect the integrity of diagnosis and recommendation Financial Leadership • Present fees as an investment in long-term health • Navigate financial conversations with professionalism and ease • Review approved payment pathways • Prevent misunderstanding or surprise Case Stewardship • Track and actively manage pending treatment • Conduct strategic follow-up conversations • Protect production while preserving patient trust • Communicate clearly with clinical and administrative teams SUPPORTING RESPONSIBILITY: ELEVATED PATIENT COORDINATION While your primary focus is treatment leadership, you will also uphold front-office standards by: • Maintaining a composed, hospitality-level patient experience • Protecting schedule structure and provider energy • Supporting phone and patient flow excellence • Preserving privacy and discretion OUR STANDARD An exceptional candidate: • Has prior dental treatment coordination experience (required) • Is confident discussing comprehensive or investment-level dentistry • Communicates calmly under pressure • Understands production metrics without sacrificing relationship • Does not rely on scripts, but understands structure • Values alignment over ego • Protects the practice brand at all times WHO SHOULD APPLY This position is designed for a mature, emotionally intelligent professional who thrives in a structured, high-expectation environment. If you are looking for “just a front desk job,” this will not be the right fit. If you are seeking a long-term professional home where excellence is expected and respected, we welcome your application. To be considered, please submit: • Resume • A brief written statement describing your philosophy on comprehensive case acceptance • Years of dental treatment coordination experience All inquiries will be handled with strict confidentiality. Golden Rule Dental Care Boutique. Intentional. Relationship-Based.