ID: 554839
Dental Front Office Job Posting
AK Dentistry

Description

Job Type: Full-Time Schedule: Monday 10:00 am – 4:00 pm, Tuesday-Thursday 8:00 am – 6:00 pm About Us AK Dentistry is a patient-centered dental practice committed to delivering high-quality care in a welcoming and compassionate environment. We pride ourselves on teamwork, efficiency, and creating positive experiences for every patient who walks through our doors. Position Overview The Dental Treatment Coordinator is responsible for helping patients understand their treatment plans, coordinating care, and ensuring a smooth and positive patient experience from consultation through completion of treatment. This role combines administrative, financial, and patient communication responsibilities. Key Responsibilities: Explain recommended dental treatments to patients in a clear, supportive, and professional manner Present treatment plans, including procedures, timelines, and costs Verify insurance coverage and provide accurate cost estimates Discuss financing options and assist patients with payment arrangements Schedule appointments and coordinate treatment timelines Follow up with patients regarding pending or unscheduled treatments Handle patient questions, concerns, and objections with empathy and professionalism Track case acceptance and work toward meeting practice goal Required Qualifications: High school diploma or equivalent Previous experience in a dental office Knowledge of dental procedures, terminology, and insurance processes Strong communication and interpersonal skills Basic computer skills and familiarity with Dentrix software Preferred Skills: Experience with treatment planning and case presentation Understanding of dental insurance billing and coding Strong organizational and multitasking abilities Key Competencies: Communication and patient education Attention to detail Empathy and customer service Problem-solving Time management