ID: 554896
Dental Front Office Job Posting
Primary Office

Description

We are a private dental office, seeking a friendly, detail-oriented, and compassionate Front Desk Coordinator to join our team. We are a modern, patient-centered practice dedicated to providing the highest quality care to the Rolling Meadows community. As the primary point of contact, you will be the face of our practice. We are looking for a professional who can lead our 'front of house' operations, ensure a seamless patient experience, and manage the administrative systems that keep our office running efficiently. Key Responsibilities- Front-of-House Management: Oversee the daily schedule to maximize productivity, manage high-volume phone lines, and ensure a smooth flow between the waiting area and clinical rooms. Patient Relations: Provide a welcoming environment for all patients, managing check-in/check-out and resolving any patient inquiries with professionalism and empathy. Insurance & Billing: Lead insurance verification, submit PPO claims, and proactively manage accounts receivable (AR) and collections. Treatment Coordination: Present treatment plans to patients, explain insurance coverage and benefits, and arrange payment options to help patients proceed with necessary care. Operational Leadership: Refine office systems including digital patient intake, automated appointment reminders, and internal office protocols to ensure peak efficiency. Requirements & Qualifications Experience: 2+ years of experience in a dental front office. Previous experience in a 'Lead' or 'Coordinator' capacity is highly preferred. Technical Skills: Proficiency in dental management software (Dentrix preferred), with a strong command of CDT coding and PPO insurance workflows. Soft Skills: Exceptional communication, a proactive problem-solving mindset, and the ability to maintain a positive, professional culture. Bilingual Skills: Fluency in Korean or Spanish is a significant plus as it helps us better serve our diverse patient base. Why Join? Professional Growth: Work in a modern, supportive environment where your leadership and expertise are valued. Community Focus: Be a key part of a local practice that prioritizes long-term patient relationships. Competitive Compensation: $28+/hour commensurate with experience. Plus performance incentives. Benefits: Paid holidays, paid time off Dental Benefits 401k match after 1 yr of employment Please email your interest and resume to [sign in to DentalPost to see current contact info]