ID: 555300
Insurance Dental Front Office Job Posting
ORAL SURGERY ASSOCIATES OF NORTH TEXAS

Description

POSITION PURPOSE We are seeking a dedicated and detail-oriented Insurance/Treatment Plan Coordinator to join our Oral Surgery team. This role is crucial in managing all aspects of patient insurance processing, including verification, claims submission, pre-determinations, and follow-up. This role ensures accurate billing and maximizes reimbursement for surgical and anesthesia services while supporting a smooth patient financial experience. Looking for someone with confidence handling both dental and medical insurance coordination, detail-obsessed, organized, and fast on follow-ups. Excellent communication skills with patients and insurance representatives. PRINCIPAL RESPONSIBILITIES AND DUTIES Insurance Management: Verify dental and medical insurance coverage before patient procedures, send claims, post payments, and manage collections. Treatment Plan Presentations: Present treatment plans to patients, explaining procedures and associated fees. Communicate with patients about coverage and financial responsibility. Financial Assistance: Assist patients with financing and payment arrangements to ensure affordability and compliance. Patient Scheduling: Schedule returning patients for follow-up treatments and appointments. Account Management: Process and follow up on insurance claims, oversee patient accounts, ensuring accuracy and timely updates. Front Office: Manage front office tasks, ensuring a smooth and efficient workflow. Team Collaboration: Work closely with doctors and clinical staff to ensure clear documentation and coding MINIMUM QUALIFICATIONS Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency. Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole. Educational Background: Completion of high school or equivalent is required. Experience Required: Previous dental or medical administrative experience is required. *Oral Surgery experience is preferred but not required. Billing Knowledge: Previous experience in dental or medical billing is preferred. *Oral Surgery experience is preferred but not required. System Knowledge: Familiarity with dental/medical practice management systems. *Oral Surgery experience is preferred but not required. Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment. Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience. Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members. Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.  ABOUT US ORAL SURGERY MANAGEMENT By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices. Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth. Passion for Patient Care Outstanding Results Winning Attitude Embracing Continuous Improvement Respect for Self and Others *Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.