ID: 555423
Dental Front Office Job Posting
L.A Family Dentistry Corp

Description

We are looking for a confident, results-driven Dental Financial Coordinator who is comfortable discussing finances, presenting treatment plans, and helping patients move forward with care. This is not just a front desk role — you will play a key role in: Increasing case acceptance Ensuring same-day collections Delivering a clear and professional financial experience If you are organized, proactive, and not afraid to talk about money with patients, this is the opportunity for you. What You’ll Be Responsible For: Present treatment plans and clearly explain patient financial responsibility Collect payments same day whenever possible Offer and manage payment options (financing, phased treatment, etc.) Follow up on outstanding balances and unscheduled treatment Verify insurance eligibility, benefits, and limitations (including Medicare/Medicaid) Submit and track claims, follow up on unpaid or delayed claims Accurately post payments and manage patient ledgers in Dentrix Help patients understand the value and urgency of treatment Address financial objections with confidence and empathy Convert treatment plans into scheduled appointments Use Dentrix (or similar PMS) to manage accounts and documentation Maintain accurate records and ensure HIPAA compliance Support front desk operations when needed (phones, scheduling) MUST-HAVE Experience in a dental office (financial coordinator or front desk with collections experience) Strong understanding of insurance verification and billing Comfortable discussing treatment costs and collecting payments Experience with Dentrix or similar software HIGHLY PREFERRED Bilingual (English/Spanish) Experience with Medicare / high-insurance patient base Proven ability to increase case acceptance or collections Compensation & Growth Competitive pay based on experience Performance-based incentives (collections / case acceptance) Opportunity to grow within a fast-paced, supportive practice