ID: 555903
Dental Front Office Job Posting
Confidential Employer

Description

We are not looking for someone to “answer phones.” We’re looking for someone who can own the patient experience from first call to follow-through. Our growing dental practice in Sugar Land is seeking a Patient Experience Coordinator who is confident, organized, and thrives in a structured, team-driven environment. This role is essential to the success of the practice -- you are the bridge between our patients and the care they need. You’ll be responsible for: ● Scheduling patients with intention (not just filling holes) ● Clearly communicating treatment and next steps ● Supporting patients in moving forward with recommended care ● Managing follow-up on unscheduled hygiene re-care and treatment ● Creating a calm, professional, and welcoming front office experience What we are looking for: ● Strong communication skills (clear, confident, kind) ● Ability to stay organized in a fast-paced environment ● Comfortable discussing treatment and financials with patients ● Team player who values accountability and growth ● Dental experience required This role is NOT for someone who: ● Just wants to “check in and check out” patients ● Avoids difficult conversations ● Struggles with follow-through or accountability What you can expect from us: ● A structured, supportive environment ● Clear systems and training ● A team that works together - not in silos ● Leadership that values growth, communication and consistency Location: Sugar Land, Texas Schedule: Monday-Thursday 7:30 AM - 3:30 PM Compensation: Hourly based on experience To apply, please follow the steps in Dental Post and send us a message with a short paragraph telling us: “Why you feel you would be a strong fit for this role.”