ID: 557211
Dental Front Office Job Posting
10DaySmiles

Description

Dental Treatment Coordinator Location: 10DaySmiles & Ignatius Dental – Arlington & Coppell, TX Position Overview We are seeking an experienced, energetic, and patient-focused Dental Treatment Coordinator to join our growing team. The ideal candidate will have strong experience in case presentation, treatment planning, insurance coordination, patient communication, and overall dental office operations. This position plays a critical role in helping patients understand their treatment needs, navigating insurance benefits, coordinating care, and ensuring an exceptional patient experience from consultation to treatment completion. Key Responsibilities Treatment Coordination & Case Presentation * Present treatment plans clearly, professionally, and confidently. * Educate patients on recommended treatment and available options. * Help patients understand the value and benefits of their dental care. * Coordinate large cases, including implants, cosmetic dentistry, crowns, bridges, full-mouth rehabilitation, and general dentistry. * Follow up on unscheduled treatment and improve case acceptance. Insurance & Financial Coordination * Verify insurance benefits and eligibility. * Submit and track pre-authorizations when necessary. * Review insurance estimates and explain benefits to patients. * Coordinate financing options and payment arrangements. * Assist with collections and patient account management. Patient Care & Customer Service * Deliver a high level of customer service and patient satisfaction. * Build strong relationships with patients and families. * Manage patient concerns with professionalism and compassion. * Ensure a seamless patient experience from initial consultation through treatment completion. Administrative & Office Support * Assist with scheduling and maintaining productive appointment flow. * Coordinate communication between patients, providers, specialists, and team members. * Help ensure treatment plans, documentation, and patient records are complete and accurate. * Support overall office operations and daily administrative needs. * Contribute to practice growth through patient retention and relationship building. Qualifications * Minimum 2–3 years of dental treatment coordination experience preferred. * Strong experience in treatment planning and case presentation. * Knowledge of dental insurance verification, claims, and pre-authorizations. * Experience with implants, cosmetic dentistry, and comprehensive dental treatment is highly preferred. * Excellent communication, organizational, and customer service skills. * Ability to multitask and work effectively in a fast-paced environment. * Positive attitude, professional appearance, and team-oriented mindset. What We’re Looking For The ideal candidate is someone who: * Loves helping patients move forward with treatment. * Is confident discussing treatment and financial arrangements. * Understands dental insurance and office workflows. * Has exceptional follow-up and communication skills. * Takes ownership, solves problems, and supports the success of the entire practice. Join Our Team If you are passionate about helping patients achieve healthy, confident smiles and enjoy working in a positive, growth-oriented environment, we would love to hear from you. Apply today and become part of a team dedicated to changing lives—one smile at a time. 10DaySmiles | “No Tooth Left Behind.