ID: 558412
Surgical Dental Front Office Job Posting
Mansfield Oral Surgery

Description

About Our Practice At Mansfield Oral Surgery we believe surgery should never feel impersonal. We're a broad-scope oral and maxillofacial surgery practice rooted in the Mansfield community, and our approach centers on treating the whole patient — not just the procedure. Patients come to us anxious, in pain, or facing a major decision about their care, and our team's job is to meet them with genuine compassion, clear communication, and a calm, welcoming environment from the moment they walk in. We're looking for a Front Desk / Treatment Coordinator who shares that philosophy — someone who can be the steady, reassuring first and last voice a patient hears, while also handling the real operational complexity of an OMS practice. What You'll Do Greet and check in patients, managing front desk flow with warmth and efficiency Schedule surgical consults, procedures, and follow-ups Verify medical and dental insurance benefits (this role requires comfort working both sides — CPT and CDT) Present treatment plans clearly, including costs, financing options, and what to expect Collect payments and manage day-to-day billing and collections tasks Coordinate closely with our clinical team on surgical-day logistics — pre-op instructions, day-of scheduling, and post-op follow-up calls Serve as a calm, trustworthy point of contact for patients who are often nervous about surgery What We're Looking For Must-haves: Experience in a dental or medical front office role Comfort verifying insurance benefits and explaining coverage to patients Strong, empathetic communication skills — you can deliver both good news and hard financial conversations with care Reliable, organized, and able to manage a multi-step daily schedule Nice-to-haves: Prior experience in an oral surgery, dental specialty, or medical practice Familiarity with dual medical/dental billing (CPT and CDT coding) Experience with practice management software (Carestream) Schedule Monday–Thursday, 7:45 AM–4:30 PM, Friday 7:45AM-2:00PM (typically) No weekends Compensation & Benefits $18-28 depending on experience and qualifications Health Insurance, 401k, PTO How to Apply We'd love to hear from candidates who want to be part of a practice that treats patients like people, not procedures. Please apply with your resume through DentalPost, and feel free to include a short note on why this role interests you.