ID: 562238
Dental Front Office Job Posting
Roseroot Dental

Description

About Us & Our Team At Roseroot Dental, we are a thriving, patient-focused practice dedicated to providing exceptional care and a welcoming environment. We rely on state-of-the-art third-party digital and administrative support to streamline our workflow—meaning less busywork, a highly efficient day-to-day operation, and more time to focus on our patients. A cornerstone of our practice's success is our partnership with First Pacific Corporation, who has provided us with seamless remote financial and administrative support since 1991. Schedule: Tuesdays, Wednesdays, and Thursdays and most or all Saturdays. The Role We are looking for one amazingly talented individual to own the front-desk experience. In this role, you will often handle reception, scheduling, and patient financial guiding independently up-front. However, you will never be truly alone—you will have full back-of-house support from our in-office clinical team, alongside robust, remote administrative backing from First Pacific Corporation. What You Will Do In this role, you are much more than a receptionist; you are a primary guide for our patients throughout their healthcare journey. First-Class Hospitality: Warmly welcome patients, manage check-in/check-out processes, and ensure the reception area reflects our high standards. Financial Guidance & Support: Help patients understand their financial responsibilities, set up payment arrangements, and navigate their dental insurance coverage with clarity and empathy. Seamless Operations: Manage scheduling, field phone calls, and keep the daily schedule running smoothly using our digital tools. Practice Growth: Confidently educate patients on our services, promote practice membership options, and encourage satisfied patients to leave reviews and refer friends. Collaborative Administration: Work in smooth coordination with our clinical staff and First Pacific Corporation for back-office and financial workflow. Who You Are Self-Motivated & Capable: Confident taking full ownership of the front desk and running day-to-day administrative operations smoothly. Empathetic & Financial-Savvy: Knowledgeable (or quick to learn) about dental insurance coverage, with the ability to discuss costs and payment options warmly and clearly. Warm & Professional: Possess exceptional interpersonal skills, making every patient feel comfortable and cared for. A 'Soft Sales' Natural: Comfortable making recommendations, explaining service values, and encouraging reviews. Highly Reliable: Dependability on Tuesdays, Wednesdays, and Thursdays is essential to our office flow. Tech-Savvy: Quick to learn and navigate modern management software and digital tools. (Previous dental front desk or billing/insurance experience is a major plus!) How to Apply We are looking for someone who pays attention to detail. To apply, please reply to this posting with: Your resume attached as a PDF. The subject line: 'Patient Experience Coordinator - [Your First and Last Name]' A brief note explaining why this schedule fits your current lifestyle, along with a short example of your experience in customer service, administration, or financial support. Applications that do not follow these instructions will not be reviewed.