ID: 563789
Dental Front Office Job Posting
De Zavala Dental

Description

Front Office / Dental Receptionist Position Overview We are looking for a dependable Dental Front Office Team Member to join our dental practice. We do have two locations one off Dezavala and i-10 and the other off of 1604 and 281. The ideal candidate is professional, friendly, organized, and comfortable working in a fast-paced dental office. Ideally The candidate should have prior dental front-office experience and be able to confidently handle daily administrative responsibilities with minimal supervision. Responsibilities Greet and check in patients in a friendly and professional manner Answer incoming phone calls and assist patients with questions Schedule, confirm, and reschedule patient appointments Verify dental insurance benefits and eligibility Review insurance information and accurately document benefits in the practice management system Provide patients with accurate information regarding their estimated insurance benefits and financial responsibility Collect copays, deductibles, and outstanding balances Present treatment estimates and assist patients with understanding their financial options Coordinate treatment appointments and follow-ups Maintain accurate patient records and update patient information as needed Process insurance claims and assist with insurance-related follow-up Review and post EOBs and insurance payments Follow up on outstanding insurance claims and patient balances Maintain an organized and professional front desk and reception area Communicate effectively with doctors, dental assistants, hygienists, and other team members Protect patient confidentiality and follow HIPAA requirements Provide excellent customer service and create a welcoming experience for patients Assist with other front-office duties as needed Qualifications Previous dental front-office experience preferred Experience with dental insurance verification and billing preferred Knowledge of dental terminology and ADA procedure codes preferred Familiarity with Dentrix practice management software preferred Strong understanding of dental insurance benefits, deductibles, annual maximums, waiting periods, and frequency limitations preferred Excellent communication and customer service skills Strong attention to detail and organizational skills Ability to multitask and prioritize in a busy dental office Professional appearance and positive attitude Dependable, punctual, and able to work well as part of a team Ability to handle confidential patient information appropriately Ideal Candidate The ideal candidate is someone who already understands the day-to-day operations of a dental front office and can step into the position with confidence. We are looking for someone who is dependable, takes initiative, communicates well with patients and coworkers, and is comfortable handling insurance, scheduling, patient accounts, and treatment coordination. Experience with dental insurance verification, claims, EOBs, and treatment estimates is strongly preferred.