All Job Postings > Texas > Fort Worth TX > Dental Front Office > Dental Front Office Job (ID: 564598)
Treatment Coordinator / Front Office Lead Job Posting
Thorne Family Dentistry
Job Description
About the Role
Thorne Family Dentistry is looking for an experienced, dependable, and motivated Treatment Coordinator / Front Office Lead to join our team. This is an important leadership-support role for someone who understands the business side of dentistry, is confident with treatment planning and insurance, and enjoys helping a dental team stay organized, productive, and patient-focused.
About the Practice
Thorne Family Dentistry is a warmly welcoming and expanding practice with two convenient locations, dedicated to delivering the highest standard of patient care. As a privately owned office, we cultivate a positive and supportive environment where every team member plays a vital role in the success of the practice. Our commitment to teamwork, open communication, accountability, and professionalism shapes not only the experience we provide to our patients but also the culture we foster for our staff. We are constantly seeking individuals who take pride in their work and are eager to join a team that feels like family—a place where growth, contribution, and mutual respect are at the heart of everything we do. If you value making a difference and being part of a close-knit, forward-thinking team, Thorne Family Dentistry could be the professional home you’ve been looking for.
What You'll Do
- Present and coordinate comprehensive dental treatment plans with patients
- Clearly explain recommended treatment, financial responsibilities, insurance benefits, and payment options
- Assist patients with scheduling and coordinating treatment
- Verify insurance benefits and eligibility
- Prepare, submit, track, and follow up on dental insurance claims
- Post insurance payments, patient payments, adjustments, and EOBs accurately
- Work insurance aging and outstanding claims to help maintain a healthy A/R
- Assist with treatment acceptance and follow-up on unscheduled treatment
- Monitor outstanding treatment plans and help patients move forward with needed care
- Assist the Practice Manager with daily administrative and operational responsibilities
- Provide leadership and support to a small team and help maintain accountability
- Assist with team training, workflow, and maintaining office standards
- Help oversee and maintain OSHA and HIPAA compliance
- Assist with employee onboarding, documentation, and office procedures
- Help identify opportunities to improve efficiency, patient experience, and practice production
- Step into a leadership role when the Practice Manager is unavailable
- Serve as a positive example of professionalism, teamwork, accountability, and patient care
What You'll Bring
Required
- Minimum 5+ years of dental office experience
- Strong experience with dental treatment planning and case presentation
- Extensive knowledge of dental insurance, claim submission, EOBs, and insurance follow-up
- Experience with posting payments and managing patient/insurance accounts
- Previous experience leading or supervising a small dental team
- Strong understanding of dental office workflows and practice operations
- Current OSHA and HIPAA training/certification
- Excellent communication and interpersonal skills
- Highly organized with strong attention to detail
- Comfortable discussing treatment and financial arrangements with patients
- Ability to multitask and prioritize in a fast-paced dental environment
- Professional, dependable, and able to take initiative without constant direction
- Strong problem-solving and decision-making skills
- Must be comfortable holding team members accountable while maintaining a supportive team environment
Preferred
- Open Dental experience is a plus
- Experience in a privately owned dental practice is preferred
Posted / Updated: Sep 10, 2026 | ID: 564598