Dental Front Desk Job Posting

At JC Dental Care, we believe a great patient experience starts from the moment someone walks through our doors. We are a growing, patient-focused dental practice with a supportive team environment where professionalism, communication, and excellent care are highly valued. We are looking for a proactive, organized, and bilingual Dental Front Desk Receptionist who enjoys helping people and being part of a collaborative team. This is a great opportunity for someone who wants to grow in the dental field, build strong relationships with patients, and work in an office where teamwork and patient care truly matter. Responsibilities: Greet and welcome patients in a friendly and professional manner. Answer incoming phone calls and assist patients with questions and appointment scheduling. Schedule, confirm, and manage patient appointments. Prepare daily schedules and patient information for the dental team. Verify dental insurance eligibility and benefits. Communicate with insurance companies when necessary. Maintain accurate and updated patient records. Assist with patient check-in and check-out. Collect patient payments and communicate balances when appropriate. Follow up with patients regarding appointments, treatment, recalls, and outstanding scheduling needs. Maintain an organized and professional front desk area. Perform general administrative duties, including scanning, filing, emailing, and document management. Communicate effectively with doctors, dental assistants, hygienists, and other team members. Requirements: Bilingual in English and Spanish – required. Minimum 1 year of dental front desk/dental office experience – required. High school diploma or GED. Knowledge of dental terminology and basic dental procedures. Experience with dental insurance verification and benefits. Experience with Eaglesoft is strongly preferred. Strong telephone and patient communication skills. Excellent customer service and interpersonal skills. Strong organizational skills and attention to detail. Ability to multitask and work efficiently in a fast-paced environment. Basic Microsoft Office and computer skills. Dependable, punctual, professional, and team-oriented. We are looking for someone who takes initiative, enjoys helping patients, and wants to become a valuable part of the JC Dental Care team.

At JC Dental Care, we believe every smile tells a story, and our mission is to help each patient write theirs with confidence and joy. Our practice is built on the foundation of comprehensive dental care, offering a full spectrum of services designed to meet every patient’s unique needs. From routine check-ups and cleanings to advanced restorative and cosmetic procedures, we provide personalized treatment plans that reflect the highest standards of care. We combine cutting-edge technology with a compassionate approach, ensuring that every visit not only enhances oral health but also brings patients closer to achieving the smile they’ve always dreamed of. With a commitment to quality, integrity, and innovation, JC Dental Care is dedicated to creating lasting relationships rooted in trust, comfort, and exceptional results.