Dental Front Desk / Insurance & Billing Coordinator Job Posting

La Cantera Dental is seeking a friendly, dependable, and detail-oriented Dental Front Desk / Insurance & Billing Coordinator to join our team! We are looking for an organized, motivated individual who enjoys working with patients and has a strong understanding of dental insurance, billing, and accounts receivable. The ideal candidate will be comfortable balancing front-office responsibilities with insurance verification, claim submissions, payment collection, and insurance follow-up. Experience with Open Dental and Vyne is highly preferred. Key Responsibilities Front Desk & Patient Coordination * Welcome patients and provide a friendly, professional experience. * Answer phones, schedule appointments, and respond to patient inquiries. * Confirm appointments and help maintain a productive provider schedule. * Coordinate with clinical team members to ensure smooth patient flow. * Follow up with patients regarding unscheduled treatment and overdue appointments. * Maintain accurate patient records, demographics, and insurance information. Dental Insurance & Billing * Verify dental insurance eligibility, coverage, and benefits. * Prepare and explain treatment estimates, insurance benefits, and patient financial responsibilities. * Submit dental insurance claims accurately and promptly using Vyne. * Follow up on outstanding, delayed, and denied insurance claims. * Review EOBs, insurance payments, and assist with accurate payment posting. * Manage insurance and patient accounts receivable (A/R). * Follow up on unpaid insurance claims and outstanding patient balances. * Collect copays, deductibles, treatment balances, and past-due payments. * Discuss payment options and assist patients with financial questions. * Maintain accurate financial records and follow HIPAA confidentiality requirements. Qualifications * Previous experience in a dental front office, insurance coordination, or dental billing role strongly preferred. * Knowledge of dental insurance terminology, claims processing, EOBs, deductibles, annual maximums, and frequency limitations. * Experience with Open Dental preferred. * Familiarity with Vyne for electronic insurance claim submissions is a plus. * Experience managing insurance claims, outstanding balances, and accounts receivable. * Comfortable discussing treatment costs, collecting payments, and assisting patients with financial arrangements. * Excellent communication, customer service, and problem-solving skills. * Strong attention to detail, organizational skills, and ability to multitask. * Dependable, punctual, professional, and team-oriented. * Positive attitude and ability to thrive in a busy dental office. * Bilingual English/Spanish is a plus. What We're Looking For ** We value team members who take initiative, communicate effectively, and follow through on responsibilities. The right candidate will be comfortable working independently, staying on top of outstanding insurance claims and patient balances, and helping create a positive experience for every patient. Compensation & Schedule * $20–$25 per hour, depending on qualifications and experience. * Monday–Friday, 8:00 AM–5:00 PM * Full-time position at La Cantera Dental. ** Apply Today! ** If you have dental front office or billing experience, enjoy helping patients, and are looking to join a professional and supportive dental team, we encourage you to apply. Please submit your resume through DentalPost. Applicants with dental insurance billing, A/R, and Open Dental experience are especially encouraged to apply.