All Job Postings > Ohio > Cincinnati OH > Dental Front Office > Dental Front Office Job (ID: 567498)
Treatment Coordinator / Front Desk Job Posting
Urgently hiring
Delhi Dental/Delhi Dental
Job Description
About the Role
Delhi Dental is searching for a personable and friendly full-time front office team member who is team oriented and hard-working!
Please e-mail [sign in to DentalPost to see current contact info] with a copy of your resume as well as your thoughtful responses to the following questions: 1-What do you enjoy most about working with people? 2-Why are you interested in a career at Delhi Dental? 3-Where do you see yourself in 5 years?
About the Practice
At Delhi Dental, our mission is to provide superior, individualized dental care in a welcoming, gentle, and laid-back environment. We treat all of our patients and team members with respect and compassion and aim to make the dental office an enjoyable experience for everyone! We treat patients of all ages and offer a variety of services including restorative dentistry, oral surgery, root canals, and Invisalign. Dr. Vaughan and Dr. Gray's top two priorities are providing a great patient experience and creating a fun and energetic work environment. As the new owner of Delhi Dental, Dr. Vaughan is excited for growth and all of the opportunities ahead and hopes to find another great team member to join along the ride. If you are looking for a positive change and would like to work in a dynamic and successful dental office like ours, we can’t wait to meet you!
What You'll Do
- Providing an exceptional patient experience by greeting and assisting patients
- Managing patient communication, including answering phone calls, responding to emails and messages, and addressing patient questions
- Scheduling and coordinating doctor and hygiene appointments, managing confirmations, filling cancellations, and reaching out to patients needing earlier appointments
- Presenting treatment plans, maintaining treatment trackers, and coordinating patient follow-up
- Monitoring and optimizing upcoming schedules to ensure appointments are properly organized and schedules remain productive
- Checking out patients, processing payments, and reviewing accounts for outstanding balances
- Assisting with dental insurance, including tracking pre-determinations and following up with patients
- Maintaining accurate patient records, charts, appointment notes, and documentation, as well as performing daily scanning and other administrative duties
What You'll Bring
Required
- Excellent customer service and interpersonal skills
- Strong verbal and written communication skills
- Exceptional organizational skills and attention to detail
- Ability to multitask, prioritize responsibilities, and manage time effectively
- Comfortable with technology and learning new computer software
- Strong problem-solving skills and ability to take initiative
- Professional telephone etiquette
- Ability to work independently while contributing to a collaborative team
- Dependable, positive attitude, and willingness to learn
- Customer service: 1 year
- Ability to commute to Cincinnati, OH 45238
Preferred
- At least six months of dental office experience
- Sound knowledge of dental terminology
- Experience with dental insurance and treatment coordination
- Experience with Open Dental software (or an eagerness to learn)
Posted / Updated: Oct 30, 2026 | ID: 567498