Orthodontic Treatment Coordinator Job Posting
Julia Nelson
Job Description
About the Role
The Orthodontic Treatment Coordinator is responsible for assisting patients in understanding the orthodontic treatment and financing options that best meet their needs. This role is essential in providing a seamless and transparent financial experience for patients undergoing orthodontic care. The ideal applicant would have excellent verbal and written communication skills, hard worker, must be a team player, and have a strong desire to serve patients.
About the Practice
Welcome to Nelson Family Orthodontics, a place where every smile is carefully shaped to empower and serve the Cypress and Northwest Houston communities. As a family-owned practice, we bring together the best of modern technology and a deeply personal approach, ensuring that each visit feels comfortable, welcoming, and tailored to your needs. Whether you're beginning your orthodontic journey or taking the next step in your smile transformation, we’re here to support you every step of the way. Our commitment goes beyond braces and aligners, we strive to build lasting relationships, celebrating the individuality of each patient and creating experiences that feel like coming home. We’re always looking for individuals who share our passion for transforming smiles and making a real difference in our patients’ lives.
What You'll Do
- Meet with patients to discuss the financial aspects of their orthodontic treatment plans
- Explain the cost of treatment, including fees, payment options, and insurance coverage
- Weekly reporting to management on recalls and observation patients
- Contact new patient inquiries and referrals
- Collect and process patient payments, including down payments, installments, and balances.
- Schedule new patients for treatment appointments
- Provide outstanding customer service to patients and referring facilities
- Address patient questions and concerns regarding financial matters.
- Coordinate patient care plan with Orthodontist
What You'll Bring
Required
- Educate patients on their treatment plan, available payment options, including financing plans and discounts.
Preferred
- 1-3 years Experience as Orthodontic Treatment Coordinator
- 1-3 years Experience as an Orthodontic Assistant
Posted / Updated: Nov 14, 2026 | ID: 568304