Dental Front OfficeAce Dental CareAlpharetta, GA 30005 Looking to run a dental office and be the leader?
This position of Office Manager is responsible for building and maintaining a successful practice through communication to team and management of goals and expectations. Generates accountability, authority and responsibility with given team and provides support, communication and guidance to increase the team’s performance.
Duties and Responsibilities
- Provide administrative support to the dentists and other staff
- Oversee the daily operations of the office
- Manage patient records and appointments
- Process insurance claims and payments
- Hire, train, and manage the performance of office team members.
- Explain treatment plans and payment options to patients.
- Meet set goals and KPIs.
- Ensure daily deposits are completed on time with accuracy and maintain control of petty cash for the office.
- Ensure office is secure at all times as assigned key holder.
- Train team and ensure effective customer service skills via the telephone and in person.
- Train and hold the team accountable for building a productive office schedule.
- Effective communication ensuring cooperation between the front office and back office
- Train staff or arrange training, as needed.
- Assure timeliness and accuracy of paperwork.
- Review and approve payroll (accuracy, control overtime) for the office.
- Oversight of supplies and inventory for the office and ensure cost-effectiveness.
- Retention of staff and patients (turnover number).
- Assure the safety of the office
- Complete Monthly Check List (completed and assurance all areas are up to date.)
- Provide effective communication and act as liaison between corporate and office staff (changes, procedures, postings, etc.)
Additional Responsibilities
- Positive attitude (motivation, team player).
- Appearance (professional, clean, neat, meets company standards).
- Knowledge of insurance processes.
- Professionalism and leadership.
Qualifications
- Associateand#39;s Degree in business, or equivalent, and 3 years of working experience.
- Has a working knowledge of the front and back office healthcare operations.
- Effective communication and time management skills.
- Prior management experience is strongly preferred.
- Understanding of general dental terminology.
- Good computer skills; working knowledge of Google Docs.
- Experience with Opendental preferred.
- Bilingual preferred
Benefits:
- Competitive salary and benefits package
- Paid vacation and federal government holidays
- Staff bonus, Manager Bonus, and Annual Bonus based on performance
- In-house Dental Benefits
- 401k Match
- Continuing education opportunities
- Opportunity to work with a great team in a fast-paced and rewarding environment
Working Conditions
Office Managers work in areas that are highly visible and designed and furnished to make a good impression. Most workstations are clean, well-lighted, and relatively quiet. Work is sedentary in nature.
If you are a motivated and experienced Dental Office Manager who is looking for a challenging and rewarding opportunity, we encourage you to apply. Please send your resume and cover letter to hrand#64;acefamilydental.com along with salary requirements and 2 references.
We are confident that Ace Dental Care is the perfect place for you to grow your career and make a difference in the lives of our patients. We look forward to hearing from you soon!