Office Manager Dental Front Office Curtis Family DentistryMooresville, NC 28115About Us: At Curtis Family Dentistry, we are committed to providing exceptional dental care in a supportive and collaborative environment. We believe that a thriving, positive office culture and strong team support are the keys to delivering outstanding patient care. As we continue to grow, we are seeking a dynamic Director of Operations to lead our team, foster a supportive culture, and drive operational excellence.
Position Overview: The Dental Director of Operations will play a crucial role in overseeing the daily operations of our dental practices located in Mooresville and Troutman, NC, with a primary focus on supporting our team members, providing leadership, and developing a positive office culture. The ideal candidate will be an inspiring leader with a passion for enhancing team performance and ensuring a harmonious work environment.
Key Responsibilities:
Team Support: Provide guidance and support to dental staff, including dentists, hygienists, and administrative personnel. Act as a mentor and resource for resolving team-related issues and fostering professional development.
Leadership: Lead by example and inspire the team to achieve their best. Implement best practices for team management and create strategies to enhance team engagement and morale.
Office Culture Development: Cultivate a positive, inclusive, and collaborative office culture. Develop and execute initiatives that promote teamwork, respect, and a patient-centered approach.
Operational Excellence: Oversee day-to-day operations of the practice, including scheduling, workflow optimization, and resource management. Ensure compliance with all regulatory requirements and practice policies.
Performance Management: Monitor and evaluate team performance, providing constructive feedback and developing action plans for improvement. Conduct regular performance reviews and facilitate ongoing training opportunities.
Patient Experience: Ensure that the patient experience aligns with the practice’s values and standards. Address patient concerns and feedback promptly and professionally.
Strategic Planning: Collaborate with practice leadership to develop and implement strategic goals. Identify areas for operational improvement and contribute to the practice’s growth and success.
Qualifications:
Proven experience in a leadership role within a dental or healthcare setting.
Strong understanding of dental practice operations and best practices.
Exceptional interpersonal and communication skills, with the ability to inspire and motivate a diverse team.
Demonstrated ability to develop and implement strategies that enhance office culture and team performance.
Experience in conflict resolution and performance management.
Familiarity with dental software and office management systems is a plus.
A background in dental assisting or dental hygiene is preferred but not required.
Why Join Us?
Competitive salary and benefits package.
Opportunity to make a significant impact on the practice’s culture and success.
Supportive and collaborative work environment.
Ongoing professional development and career growth opportunities.
How to Apply:
If you are a visionary leader with a passion for supporting and developing teams, we invite you to apply for the Director of Operations position at Curtis Family Dentistry. Please submit your resume and a cover letter outlining your relevant experience and why you would be an excellent fit for this role to [sign in to DentalPost to see current contact info].
We look forward to learning how you can contribute to our team and help shape the future of our practice.