Dental Front Office Job in Douglasville, Georgia

(Job ID: 427878)

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Description

Our office is looking for a motivated and compassionate Treatment Coordinator to join our team full-time. We are looking for a long-term addition who wants to find a permanent home. Responsibilities:  Assist New Patients on completing demographic forms as necessary, review forms, and update on system for new and existing patients  Educate and discuss the dentist’s treatment plan with the patient after diagnosed and reviewed by the clinical staff, explain, promote, and adhere to company payment policies and procedures  Obtain high treatment acceptance by explaining cost of treatment, insurance coverage and finance options  Present treatment plans and give estimates of treatment costs in an effective manner  Achieve sales and collection goals  Track all outstanding treatment plans, make phone calls for recalls and unscheduled treatment plans daily  Submit, track and follow-up on pre-authorizations  Solicit referrals from patients post operatively while at the same time tracking patient satisfaction with work provided  Answer phones and schedule appointments  Collect payment from patients prior to visit and allocate accordingly  Batch insurance claims accordingly Monitor ledgers on a daily basis for the following day to ensure that there are no outstanding balances  Qualifications: Professional, prompt and excels in providing top-notch customer service Excellent, strong interpersonal and organizational skills  Team-player   Does not complain. Instead finds solutions to problems Multi-tasker, who is detail oriented  Computer savvy  Knowledge of dental terminology and understands insurance plans/benefits and accounts receivables  At least 3 years’ experience in treatment planning/financial coordinating in a GP dental office Hours: Mon/Wed: 7a-4p Tue/Thur: 9a-6p Fri: 7a-1p Sat: 8a-2p (some) - You will be off on Monday for the Saturday that you work in order to have a 2 day weekend. Benefits of being a part of our family: PTO/Vacation/Holiday time Medical Insurance Disability, Vision and Life Insurance 401(k) Competitive pay Career advancement This office is fully compliant and practices all recommended PPE practices.  We are an equal opportunity employer.