Dental Front Office Job in Duluth, Georgia

(Job ID: 531821)

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Description

We are seeking a friendly and organized Dental Patient Coordinator to join our practice. The ideal candidate will be the first point of contact for patients, providing excellent customer service, managing appointments, handling billing and insurance claims, and supporting the dental team with administrative tasks. ________________________________________ Key Responsibilities: • Greet and check in patients with a warm and professional demeanor • Schedule and confirm appointments via phone, email, or text • Answer incoming calls and respond to inquiries about services and availability • Maintain and update patient records in dental software • Verify insurance coverage and assist with processing insurance claims • Collect payments, issue receipts, and manage billing procedures • Follow privacy laws and maintain patient confidentiality (HIPAA compliance) ________________________________________ Qualifications: • High school diploma or equivalent (required) • Previous experience in a dental office (preferred) • Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft) • Strong communication and interpersonal skills • Attention to detail and excellent organizational abilities • Ability to multitask in a fast-paced environment • Knowledge of dental terminology and insurance plans (a plus) ________________________________________ Work Schedule: Monday to Thursday, 8:00 AM – 5:00 PM ________________________________________ Benefits: 401K, productivity bonus, paid holidays