ID: 553798
Treatment Coordinator Dental Front Office Job Posting
O'Shea Dentistry

Description

We’re Hiring a Unicorn 🦄 Treatment Coordinator / Hygiene Coordinator Let’s just say it clearly… We are not looking for someone to just “answer phones and schedule appointments.” Sure, that is part of it! We are looking for a leader at the front of the practice. A communicator. A closer. A systems thinker. A culture protector. If you’ve ever said, “I don’t just schedule dentistry — I help patients move forward in their health,” YOU might be our unicorn. ________________________________________________________________________________________________________________________________________________________________________________________ ✨Who We Are O’Shea Dentistry is a systemic, airway-focused, predominantly fee-for-service private practice. We are high-touch. We are growth-minded. We are structured. We track metrics. We hold standards. And we genuinely care about people. Our core values: Lifelong Learning. Humility. Collaboration. Ownership. Advocacy. We are building something intentional here — not chaotic. ____________________________________________________________________________________________________________________________________________________________________________________________ ✨The Role This is a working leadership position that blends: 📈Treatment Coordination-- **Presenting comprehensive treatment clearly and confidently **Helping patients understand value (not just cost) **Tracking case acceptance **Following up with consistency **Supporting doctors in clinical-to-financial handoffs 🪥Hygiene Coordination-- **Protecting hygiene production **Managing recall systems **Filling schedules strategically (not reactively) **Reducing no-shows and gaps **Thinking 2–4 weeks ahead at all times This is not passive scheduling. This is proactive orchestration. ____________________________________________________________________________________________________________________________________________________________________________________________ ✨You Might Be Our Unicorn If You: Can confidently discuss finances without awkwardness Believe in comprehensive care and can communicate it Love numbers AND people Are calm under pressure Follow through relentlessly Take ownership instead of making excuses Thrive in structure and systems Understand that details matter Bonus points if: You’ve worked with CareStack You enjoy KPIs and tracking metrics You like improving systems You believe growth is fun ____________________________________________________________________________________________________________________________________________________________________________________________ ✨What This Role Is NOT It is not “just front desk.” It is not reactive scheduling. It is not hiding from hard conversations. It is not drama-friendly. We protect our culture here. ✨What You’ll Get A leadership team that invests in development Structured systems A modern, beautiful office A team that wants to WIN (with integrity) A practice that believes dentistry changes lives ✨Who Will Struggle Here Someone who avoids accountability Someone who resists feedback Someone who prefers comfort over growth Someone who says “that’s not my job” ✨✨Does this sound like you? 📩 To apply: Please send your resume and a brief introduction to [[sign in to DentalPost to see current contact info]], or if you are an overachiever - copy and paste - https://osheadentistry.com/our-team/ -scroll down to 'JOIN THE TEAM!' and hit the 'APPLY NOW!' All applicants must complete the Culture Index survey.