ID: 555880
Treatment Coordinator Dental Front Office Job Posting
Texas Maxillofacial Surgery, PLLC

Description

Pay: $20.00 - $25.00 per hour Job description: Treatment Coordinator – Oral Maxillofacial Surgery Office Location: Keller, TX Employment Type: Full-Time Schedule: Monday – Thursday: 8:00 AM – 5:00 PM | Friday: 7:30 AM – 3:00 PM (No weekends, no evenings) About Our Practice We are a patient-centered oral and maxillofacial surgery office dedicated to providing exceptional surgical care in a supportive, strong teamwork environment. Our team thrives on mutual respect, collaboration, and a shared commitment to excellence. We hold high standards for our team because we invest heavily in our people — and it shows in the positive, enjoyable workplace we've built. Here, every voice matters, you feel genuinely valued, and you have the opportunity to grow while enjoying your coworkers and the work you do every day. Position Overview We are seeking a positive, hardworking, and intelligent Treatment Coordinator to join our close-knit team. In this key role, you will serve as the vital link between our surgeons, patients, and administrative processes; guiding patients through complex treatment plans, financial discussions, and scheduling for oral surgery procedures (including extractions, implants, pathology, orthognathic surgery, and more). The ideal candidate is solution-oriented, not problem-focused. You bring energy, quick thinking, and a proactive mindset to everything you do. You thrive in a fast-paced environment, learn rapidly, solve issues independently, and always maintain a calm, positive attitude, even on busy days. What We Value Most in a Candidate A genuinely positive attitude and zero tolerance for drama Strong work ethic and dedication to quality Intelligence, quick learning ability, and excellent problem-solving skills A 'bring solutions, not headaches' approach Coachability and eagerness to improve and do better Timeliness, reliability, and attention to detail Outstanding patient care and communication skills Key Responsibilities Verify dental and medical insurance eligibility and benefits; submit pre-authorizations and claims as needed Present and explain treatment plans recommended by the surgeons in a clear, compassionate, and confident manner Discuss financial options, including insurance benefits, out-of-pocket costs, and payment plans Coordinate scheduling for consultations, surgeries, follow-ups, and any required pre/post-operative appointments Build trust with patients, answer questions thoroughly, and help remove barriers to proceeding with recommended care Maintain accurate patient records, treatment notes, and communication logs Collaborate closely with the clinical and administrative team to ensure smooth patient flow and exceptional experiences Answering phones, following referral office protocol and keeping up to date with our new patient system. As with the entire team, you will be cross trained in all front desk job duties and will need to be able and capable to fill in where needed. Qualifications & Experience Required: Prior experience working in a dental or oral surgery office Solid knowledge of dental terminology, CDT coding, and dental insurance processes Strong computer skills and comfort learning practice management software Preferred/Highly Valued: Knowledge of medical insurance (a significant plus, as many procedures involve both dental and medical billing) Experience with insurance claims submission, follow-up, and appeals Previous experience in an oral maxillofacial surgery or specialty practice What We Offer Competitive pay Healthcare options Paid continuing education (CE) credits and opportunities for professional growth Paid time off (PTO) and paid holidays 401(k) retirement plan Scrub uniforms provided Performance-based bonuses A drama-free, supportive team environment where coworkers enjoy working together A workplace where you feel truly valued, respected, and heard If you are a high-energy, positive professional who loves helping patients navigate their surgical journey, excels under expectations, and wants to be part of a team that genuinely enjoys coming to work — we would love to meet you. How to Apply Please submit your resume and a brief note telling us why you would be a great fit for our team. In your note, feel free to share an example of a time you solved a challenging patient or scheduling issue with a positive outcome. We look forward to hearing from you! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Paid time off Vision insurance Application Question(s): Must be able to work M-Th 8am-5pm and F 7:30am-3pm Education: High school or equivalent (Preferred) Experience: treatment planning: 2 years (Preferred) Oral Maxillofacial Surgery office: 1 year (Preferred) Work Location: In person