ID: 556013
Dental Front Office Job Posting
Primary Office

Description

**Must have experience using Oryx dental software** Job Title: Assistant Office Manager / Treatment Coordinator — Dental Office Location: Avondale Estates / Decatur, GA About Us Birdi Dental is a modern, patient-focused dental practice serving the Avondale Estates / Decatur community. We focus on creating a kind, professional, and stress-free experience for every patient. Our office provides general dentistry with a strong focus on implants, Invisalign, and sedation dentistry. We are growing and looking for a strong, experienced team member who can help lead front office systems, support patient communication, and help patients move forward confidently with treatment. Position Overview We are looking for an Assistant Office Manager / Treatment Coordinator with strong Oryx experience to support the daily flow of the front office and help manage key administrative and patient-care workflows. This is not just a basic front desk role. We are looking for someone who understands dental office operations, can confidently use Oryx, can present treatment plans, follow up with patients, help manage scheduling, and support the office manager/doctor with keeping the practice organized and running smoothly. The right person will be outgoing, kind, organized, proactive, and confident discussing treatment, insurance, payments, and scheduling with patients. Responsibilities Use Oryx dental software confidently for scheduling, treatment planning, patient communication, chart review, and financial workflows Present treatment plans clearly and professionally to patients Discuss insurance, payments, financing options, and next steps Follow up with patients who have pending treatment Help manage the schedule and keep the day flowing smoothly Check patients in and out Answer phones and respond to patient questions Collect payments and support billing/payment workflows Help patients feel comfortable, informed, and cared for Support front office systems, organization, and daily operations Assist with treatment coordination for larger cases, including crowns, implants, Invisalign, and sedation cases Communicate clearly with the doctor and clinical team Help identify gaps in systems and improve office workflows Support a positive, professional, team-focused culture Requirements Dental office experience required Must have experience using Oryx dental software Experience in treatment coordination, front office, or assistant office manager responsibilities Comfortable presenting treatment plans and discussing finances Strong understanding of dental scheduling, insurance, payments, and patient communication Comfortable discussing larger treatment plans, including crowns, implants, Invisalign, and sedation Excellent communication and people skills Organized, detail-oriented, and able to multitask Professional, warm, outgoing, and patient-focused Able to take ownership and help keep the office running smoothly Preferred Experience in an assistant office manager or office manager support role Strong case acceptance and follow-up skills Experience with implants, Invisalign, or sedation dentistry Ability to help train or support other front office team members Comfortable helping improve systems and workflows Compensation Competitive hourly pay based on experience Bonus opportunity based on case acceptance and performance Benefits Monthly health insurance stipend Growth opportunities Supportive team environment Schedule Full-time 4-day work week How to Apply If you are motivated, personable, experienced with Oryx, and ready to grow into a leadership support role in a strong dental practice, we would love to hear from you.