ID: 557540
Dental Front Office Job Posting
Lane Dentistry

Description

Dental Insurance Coordinator – RDA Preferred Lane Dentistry – Murfreesboro, TN Full-Time | Monday–Thursday | 8:00 AM – 5:00 PM Lane Dentistry is seeking a motivated, personable, and highly organized Dental Insurance Coordinator to join our team. This position serves as one of the primary points of contact for our patients and is responsible for handling incoming phone calls, scheduling appointments, insurance coordination, and helping patients understand their treatment and financial options. As an out-of-network dental office, strong communication skills are essential. We are looking for someone who is confident, professional, and able to clearly explain insurance benefits and financial responsibilities while providing exceptional customer service. Responsibilities: • Answer and manage incoming phone calls • Schedule and coordinate patient appointments • Verify and review dental insurance benefits • Assist patients with insurance and financial questions • Communicate treatment estimates and payment expectations • Maintain accurate patient records • Support daily front office operations • Provide an outstanding patient experience from the first phone call to the moment patients walk through our doors Qualifications: • Excellent verbal and written communication skills • Friendly, professional, and patient-focused attitude • Strong organizational and multitasking abilities • Dental office experience preferred • Dentrix experience is a plus • Reliable, detail-oriented, and team-oriented Current Tennessee Registered Dental Assistant (RDA) license strongly preferred While this position is primarily focused on insurance coordination, scheduling, and patient communication, the ability to assist in the clinical area when needed is a valuable asset to our team. We would love to find someone who is willing and able to help cover for team members who are out of the office or assist during busy times. What We're Looking For: ✔ Exceptional communication skills ✔ Positive attitude and strong work ethic ✔ Ability to build rapport with patients ✔ Comfortable discussing insurance and scheduling ✔ Team player willing to jump in wherever needed ✔ A desire to contribute to a positive office culture and outstanding patient experience Benefits: • Four-day work week (Monday–Thursday) • Competitive pay based on experience • Paid holidays • Supportive and positive team environment • Opportunity for professional growth and development At Lane Dentistry, we believe exceptional dentistry starts with exceptional people. If you enjoy helping patients, communicating with confidence, and being part of a team that truly cares about delivering an outstanding patient experience, we'd love to hear from you. Please submit your resume and a brief introduction telling us why you'd be a great fit for our team.