ID: 557580
Dental Front Office Job Posting
Local Dental

Description

We are seeking a friendly, professional, highly organized, and motivated Front Desk Coordinator to join our growing dental practice. This position is ideal for someone who enjoys helping patients, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service. The ideal candidate is experienced with dental insurance, comfortable with technology, able to multitask efficiently, and most importantly, is a positive team player who contributes to a supportive and enjoyable workplace culture. Responsibilities * Greet patients warmly and provide an exceptional patient experience * Answer phones, texts, and emails professionally and efficiently * Schedule and confirm appointments * Verify insurance benefits and eligibility * Submit and follow up on insurance claims * Present treatment plans and explain financial arrangements * Collect payments and maintain accurate patient records * Coordinate communication between patients, providers, and team members * Assist with administrative projects and office organization * Help ensure smooth daily operations of the practice Qualifications * Previous dental front office experience preferred * Experience with Open Dental software strongly preferred * Strong knowledge of PPO insurance verification, claims processing, and treatment estimates * Excellent verbal and written communication skills * Comfortable using computers, software, and modern technology * Strong attention to detail and organizational skills * Ability to prioritize tasks and manage multiple responsibilities simultaneously * Reliable, punctual, and professional What We Are Looking For We are looking for more than just someone to answer phones and schedule appointments. We want a team member who genuinely cares about patients, takes ownership of their work, and contributes positively to our office culture. The ideal candidate: * Has a strong work ethic and high level of accountability * Takes initiative and solves problems independently * Is dependable and follows through on commitments * Works well under pressure and remains calm during busy days * Is detail-oriented and committed to accuracy * Is adaptable and willing to learn and grow * Maintains a positive attitude even during challenging situations * Communicates respectfully and professionally with patients and coworkers * Supports fellow team members and contributes to a collaborative environment * Brings positive energy to the office every day Our Culture We believe skills can be taught, but attitude, character, and work ethic are essential. We are looking for someone who is kind, coachable, dependable, and excited to be part of a team that genuinely cares about one another and our patients. Our ideal team member understands that every role in the office is important and is willing to step in and help wherever needed. We value teamwork, accountability, professionalism, and a positive mindset. If you are looking for a long-term opportunity in a modern, technology-driven dental practice where your contributions are appreciated and your growth is supported, we would love to meet you. Preferred Experience * Open Dental * PPO insurance verification and claims * Treatment planning and financial coordination * Dental scheduling * Customer service and patient relations