ID: 557606
Dental Front Office Job Posting
Confidential Employer
$20 to $25 per Hour
Description
Position Summary The Dental Insurance Coordinator is responsible for verifying patient insurance benefits, obtaining pre-authorizations, accurately entering insurance information, processing claims, tracking outstanding insurance balances, and ensuring timely reimbursement for services rendered. This position plays a critical role in maximizing practice collections while providing excellent customer service to patients. Essential Duties and Responsibilities Insurance Verification Verify patient dental insurance benefits prior to appointments. Confirm eligibility, deductibles, annual maximums, frequencies, waiting periods, and limitations. Document benefit information accurately in the practice management software. Communicate estimated patient financial responsibility to patients before treatment. Claims Processing Submit electronic and paper insurance claims accurately and promptly. Ensure all necessary documentation, narratives, x-rays, periodontal charting, and attachments are included with claims. Monitor claim status and resolve claim rejections and denials. Follow up on outstanding claims within established timeframes. Pre-Authorizations and Predeterminations Submit pre-treatment estimates and pre-authorizations as needed. Track pending authorizations and communicate results to providers and patients. Maintain records of approvals and limitations. Accounts Receivable Management Review insurance aging reports regularly. Follow up on unpaid, delayed, or underpaid claims. Appeal denied claims when appropriate. Maintain insurance receivables within established office goals.