ID: 558167
Dental Front Office Job Posting
Dentistry @ University Pointe

Description

Front Office Receptionist Dentistry @ University Pointe – West Chester, OH Dentistry @ University Pointe is seeking a friendly, organized, and dependable Front Office Receptionist to join our team. The front office is the first and last impression of our practice, and we are looking for someone who is passionate about delivering exceptional customer service while helping our office run smoothly and efficiently. Position Overview The Front Office Receptionist plays a key role in creating a positive patient experience. This position is responsible for scheduling appointments, managing patient communications, verifying insurance benefits, collecting payments, and supporting the practice's daily administrative functions. Responsibilities Greet patients and create a welcoming environment Answer incoming phone calls and respond to patient inquiries Schedule and confirm appointments Verify insurance eligibility and benefits Explain treatment estimates and financial arrangements Collect patient payments and maintain accurate records Update patient information and maintain electronic records Coordinate communication between patients and the clinical team Assist with recall and reactivation efforts Manage daily administrative tasks and office correspondence Support team members to ensure an efficient patient flow Qualifications Previous dental experience preferred but not required Excellent customer service and communication skills Strong organizational and multitasking abilities Ability to learn dental software and office systems Professional appearance and positive attitude Dependable, detail-oriented, and team-focused Experience with insurance verification and treatment planning is a plus What We Offer Competitive compensation based on experience Supportive and collaborative team environment Opportunities for professional growth and development Modern, patient-centered practice Paid time off and additional benefits based on employment status Who We're Looking For The ideal candidate is someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in creating exceptional patient experiences. We value team members who are proactive, willing to learn, and committed to supporting both patients and coworkers. If you are looking for a career with a team that values professionalism, positivity, and excellent patient care, we would love to hear from you. Please submit your resume along with a brief introduction explaining why you would be a great fit for our team. Please reach out by email only.