Dental Front Office Job Posting

Join Riverwood Dental as a Treatment Coordinator / Dental Front Office Coordinator Are you a confident, outgoing dental professional who loves connecting with patients, educating them about their dental needs, and helping them find solutions to achieve the smile they want? Riverwood Dental is hiring a Treatment Coordinator / Dental Front Office Coordinator for our North Atlanta, GA practice. This is an exciting opportunity for someone who enjoys patient education, treatment coordination, relationship building, and helping patients move forward with the care they need while also being comfortable supporting the day-to-day flow of a busy dental office. We are conveniently located in North Atlanta, serving patients throughout Sandy Springs, Dunwoody, Brookhaven, Buckhead, Vinings, Smyrna, and surrounding communities. 1) Why You’ll Love Working Here Starting pay of $22+ per hour, based on experience Higher pay available for strong dental office, insurance, treatment coordination, or leadership experience 401(k) with matching Health insurance Free wellness program Some teammates may see an additional $150–$500/month in take-home pay through wellness-related tax savings, depending on eligibility Paid training Office bonus opportunity Individual bonus opportunity Every other Friday off Half-day Fridays on working Fridays No evenings or weekends Paid holidays and paid vacation Career growth opportunities Supportive doctors, leadership, and teammates 2) The Treatment Coordinator Role As a Treatment Coordinator, you will play an important role in helping patients understand their recommended treatment and feel confident moving forward with their care. You will work closely with our doctors and clinical team to educate patients on their dental needs, review treatment plans, answer questions, and help patients find a comfortable path to completing their treatment. This role is ideal for someone who has strong verbal communication skills, confidence speaking with patients, and a genuine desire to help people improve their oral health and achieve their permanent smile. You should be comfortable having conversations about treatment and confidently presenting solutions—including payment plan options and other financial solutions that can make treatment more achievable for patients. 3) What You’ll Do Welcome patients with a positive, friendly, and inviting attitude Review and go over treatment plans with patients Educate patients on their recommended treatment and why it is important Build trust and create a comfortable experience when discussing treatment Answer patient questions and address concerns about recommended care Present solutions to help patients move forward with treatment, including payment plan and financial options Follow up with patients regarding outstanding treatment Help patients understand their options and feel confident about their next steps Work closely with doctors and clinical teammates to ensure patients receive consistent information Help coordinate treatment and keep patients moving through their care Assist with scheduling, phones, check-in/check-out, and other front-office responsibilities Maintain excellent communication and organization while multitasking in a busy dental environment Help create an exceptional patient experience from the moment a patient walks through our doors 4) What We’re Looking For We are looking for someone who is confident, personable, and comfortable talking with patients about their dental needs. The ideal candidate will have: Strong verbal communication skills Confidence educating patients about their dental needs and recommended treatment The ability to clearly explain treatment while making patients feel comfortable and cared for A natural ability to present solutions rather than simply tell patients what they need Experience discussing treatment costs, payment options, or financial arrangements is a plus Dental treatment coordination, patient care coordination, or dental front-office experience preferred Excellent relationship-building and customer service skills The ability to multitask and stay organized in a fast-paced environment A positive, friendly, and inviting attitude A team-first mindset Dependability and attention to detail A genuine desire to help patients accomplish their dental goals and achieve the smile they want More Than Just a Front Office Position This role is about more than answering phones and scheduling appointments. You will have the opportunity to make a real impact on patients' lives by helping them understand their dental needs, overcome obstacles to treatment, and find a solution that allows them to move forward with the care they deserve. If you are someone who loves people, communicates confidently, enjoys educating others, and gets excited about helping patients say “yes” to their dental health, we would love to meet you. Apply today to start a conversation with Riverwood Dental!