Front desk + treatment plan coordinator Job Posting

Job Title: Dental Front Desk / Treatment Coordinator – Fee-for-Service (FFS) Periodontal Practice Location: Alpharetta / Milton , Georgia Position Type: Full-Time Compensation:$22-28 /hr About Our Practice We are a 2 yr old new , high-end Periodontal practice dedicated to providing exceptional, individualized patient care in a fee-for-service (FFS) environment. We pride ourselves on creating a supportive, organized, and professional workplace where reliable, high-performing team members are valued and rewarded. The Role We are seeking an experienced, articulate, and highly reliable Front Desk & Treatment Coordinator to join our team. As the primary liaison for our patient care plans, you will play a crucial role in delivering a seamless, high-touch patient experience. Because we operate as a strictly FFS practice, strong communication, relationship-building, and value-based presentation skills are essential. Key Responsibilities Patient Care & Concierge Experience: Warmly greet patients, answer incoming calls, and manage patient check-in/check-out with high professionalism. Treatment Presentation & Case Acceptance: Clearly present comprehensive periodontal treatment plans, articulate the value of specialized care, discuss financial arrangements, and secure patient commitment without relying on insurance dictation. Scheduling Optimization: Manage surgical and hygiene schedules to optimize doctor and hygienist productivity. Financial Management: Collect payments at time of service, process financing (e.g., CareCredit), manage patient accounts, and assist patients with out-of-network claims when needed. Referral Relationship Management: Maintain excellent communication and rapport with referring general dentists and specialists. Qualifications & Expectations Experience: Minimum [1–2] years of dental front desk or treatment coordination experience required (Periodontics or specialty practice experience preferred). Communication: Outstanding verbal and written communication skills; ability to convey complex treatment plans with clarity, empathy, and confidence. Financial Literacy: Comfortable discussing financial obligations, fee structures, and third-party payment plans with patients. Reliability: Punctuality and dependable attendance are critical for this position. We seek a professional who values mutual respect, professional commitments, and long-term career growth. Our Selection Process We value transparency and respect for everyone's time. To ensure a strong mutual fit, our hiring process includes: Initial Application Review & Phone Screen: A brief 10–15 minute phone call to discuss your experience and expectations. In-Person Interview: A formal interview with Dr. Amy Padhiar Paid Working Assessment: A structured 2- to 3-hour paid working session to evaluate office workflow and culture fit. Reference & Background Checks. How to Apply (Strict Application Instructions) To ensure we review candidates who pay close attention to detail and are genuinely interested in this position: Submit your resume via email to [sign in to DentalPost to see current contact info] Include a cover letter (or brief note) with 'FFS Excellence' in the subject line. In your message, briefly answer this question: Why do you prefer working in a Fee-for-Service private practice environment over an insurance-bound practice? (Note: Incomplete applications or submissions that do not follow these instructions will not be considered.)

Padhiar Periodontics and Implant Specialist is a new periodontal practice opening soon located in the beautiful Milton- downtown crabapple area across from the Starbucks. I am a board certified Periodontist looking for my dream team . Looking for dedicated workers with good work ethics and a positive attitude .