All Job Postings > Georgia > Atlanta GA > Dental Front Office > Dental Front Office Job (ID: 566894)
Dental Patient Coordinator/ Administrative Assistant Job Posting
Soft Touch Endodontics
Job Description
About the Role
At Soft Touch Endodontics, we believe that exceptional endodontic care begins the moment a patient reaches out to us. That's where we are seeking a warm, organized, and dedicated Dental Patient Coordinator/Administrative Assistant to serve as the welcoming face and voice of our brand-new state-of-the-art practice in Suwanee. This is a privately owned single doctor practice. Your enthusiasm and organizational skills will be the heartbeat of our patient experience.
In this role you aren't just managing a schedule or answering phones - you are setting the tone for a calm, reassuring patient journey. Working directly alongside our practice team, you will ensure our front office runs seamlessly while building strong, collaborative relationships with both our patients and our network of referring Doctors.
~Rooted In Hospitality
~People Serving People
~A Culture of Balance & Respect
About the Practice
Emergency services, Specialty services, Endodontic services. We aim to help patients in need by delivering gentle pain-free services in a comfortable environment.
What You'll Do
- Greet patients warmly and review patient documentation for accuracy and completeness including medical history review. Digital check-in, answer incoming calls, address patient financial inquiries, and maintain a serene, welcoming front-office atmosphere.
- Verify insurance coverage, verify patient eligibility with dental billing, post EOB's, reconsolidate A/R
- Collaborate daily with our dental assistants & doctor to balance emerge cy root canal referrals, consultations, and multi-step endodontic procedures, ensuring an organized schedule and minimal patient wait times.
- Coordinate closely with referring dentist and specialists. Securely transfer digital images, CBCT 3D scans, treatment notes and referral reports back to referring doctors following HIPAA guidelines.
- Present treatment plans and fee estimates compassionately to patients. Process payments (cc, cash, financing through third party agencies, insurance claims), manage patient deposits and payments, process refunds, and reconcile daily financial end-of-day reports.
- Maintain digital patient charts, upload medical histories, schedule consultations, and treatment appointments, and manage daily patient flow.
What You'll Bring
Required
- One-year dental front office experience is required
- Strong organizational skills with the ability to manage multiple tasks efficiently
- H.S. Diploma
- OSHA/HIPAA training documentation
- CPR documentation
Posted / Updated: Oct 18, 2026 | ID: 566894